6S Plus has been struck by bendgate!

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Level 1

22 points

6S Plus has been struck by bendgate!

After noticing something felt weird and looked weird on the screen recently. I turned the phone sideways where the power button it's straight, turned to the side of the volume buttons curved (bent). So i do keep my iPhone in my pocket until i get to my vehicle and sit down. Most of the time i remember to pull it out of my pocket. Being i am really careful with my device and always in a case, I went to the Apple store over an hour drive to a Genius bar appointment. Being that the bending problem was supposedly fixed in the 6S Apple told me it is not replaceable like the 6 plus was. It is now ruled as accidental damage and a new one would be $329.00. Needless to say i was disappointed. I went ahead and had a diagnostic ran to make sure all was functioning. 6S Plus, 64 gb, iOS 9.3.2.

iPhone 6s Plus, iOS 9.3.2

Posted on Jun 20, 2016 6:25 AM

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Answer 1

KiltedTim

Level 10

226,008 points

Jun 20, 2016 6:28 AM in response to shortyadam

What is your technical support question? Independent testing labs have proven that "bendgate" is basically a crock. There is no such thing. Stop sitting on it.

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Answer 2

Jun 20, 2016 6:36 AM in response to shortyadam

There is no "bendgate". You sat on it, you bent it. It's a smart phone after all, not a solid 1/4" thick slab of aluminum. Exert enough force on any smart phone and it will bend.

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Answer 3

BBoiss

Level 4

1,433 points

Jun 20, 2016 7:08 AM in response to shortyadam

"The iPhone 6s enclosure is made from the same grade of aluminum used in the aerospace industry. It’s created from a unique composition of elements that make it the strongest alloy we’ve ever used in an iPhone. They’re made with 7000 Series aluminum." - http://www.apple.com/iphone-6s/design/

Any bending of this product would be considered to be extreme. 6000 is a strong grade of aluminum, but 7000 series flies in a different stratosphere in strength. You can check out the reviews from various websites and youtubers that have accounted to this.

If you have a local Apple Retail Store, you can make an appointment online at http://www.apple.com/retail/geniusbar/ or by calling Contact Apple for support and service - Apple Support. The final decision will be made upon physical inspection only.

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