Q: Zooming by it self in Safari, and touchpad not working
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Jun 20, 2016 7:04 AMby lllaass,Try with an external point device (USB or Bluetooth)
Has the Mac gotten wet?
Is the battery swollen? If so it can put force on the trackpad causing problems like you are seeing.
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
https://www.apple.com/retail/geniusbar/
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
Please move the MacBook Pro forum. Thanks
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Jun 20, 2016 11:55 AMby BastKvothe,Hello!
It works with USB mouse. but it still zooms by it self.
I tried safe mode, and it was problem anyhows. The reboot/formatation/Delate and install OMX did not remove the problem. The batteri is not swollen under so I can see it, and the touchpad is not visibly swollen either.
Should i try to open my macbook and look for dirt? Can I make the touchpad uninstall? (I think the zoom is because it might think i use 3 fingers to zoom on it)
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Jun 20, 2016 12:19 PMby Allan Jones,Of the causes and actions listed in llaass's excellent response, I see your symptoms most likely pointing to a swelling battery. If so it requires immediate attention from a Apple Retail store or authorized service provider. Swelling can advance rapidly so any delay could result in additional and potentially irreparable damage to the computer.
