HT204570: Get help with your iCloud Photo Library

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Louise Banta
Level 1 (9 points)
Photos for Mac

Q: Shared Albums Not Showing on MacBook Pro Photos

When I open Photos on my laptop (macbook pro), I do NOT see my shared albums in the left-hand column. I have in the past, but they're gone. How do I get them back? iCloud Photo sharing is turned on. (Why do I find Apple's Photos so difficult when everything else is so easy?)

PowerBook G4, Mac OS X (10.3.x)

Posted on Jun 20, 2016 8:51 AM

by léonie,Apple recommended
léonie léonie
Level 10 (105,791 points)
iCloud
A:

Check, if you have the Shared albums hidden.  There is a hidden "Show/Hide" control to the right of the title "Shared". Hover the pointer there to reveal it.

Screen Shot 2016-06-20 at 20.44.27GMT.png

 

Click "Show", if this is available.

 

If the title "Shared" does not show at all, check, if Shared Albums are enabled in your Photos > Preferences > iCloud.  If yes, but the albums do not show, disable iCloud Photo Sharing in the System Preferences > iCloud, then restart the Mac, and enable iCloud Photo Sharing again.

Posted on Jun 21, 2016 7:04 AM

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Louise Banta

Q: Shared Albums Not Showing on MacBook Pro Photos

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  • Helpful answers

  • by léonie,Apple recommended

    léonie léonie Jun 21, 2016 7:04 AM in response to Louise Banta
    Level 10 (105,791 points)
    iCloud
    Jun 21, 2016 7:04 AM in response to Louise Banta

    Check, if you have the Shared albums hidden.  There is a hidden "Show/Hide" control to the right of the title "Shared". Hover the pointer there to reveal it.

    Screen Shot 2016-06-20 at 20.44.27GMT.png

     

    Click "Show", if this is available.

     

    If the title "Shared" does not show at all, check, if Shared Albums are enabled in your Photos > Preferences > iCloud.  If yes, but the albums do not show, disable iCloud Photo Sharing in the System Preferences > iCloud, then restart the Mac, and enable iCloud Photo Sharing again.

  • by Louise Banta,

    Louise Banta Louise Banta Jun 21, 2016 7:06 AM in response to léonie
    Level 1 (9 points)
    Photos for Mac
    Jun 21, 2016 7:06 AM in response to léonie

    Thank you! This did the trick! At first Shared wasn't showing at all, but I restarted my computer and found the hidden Show. Thank you so much!

  • by léonie,

    léonie léonie Jun 21, 2016 7:54 AM in response to Louise Banta
    Level 10 (105,791 points)
    iCloud
    Jun 21, 2016 7:54 AM in response to Louise Banta

    You're welcome