Q: i cant enter an adress on my iPhone 6s plus

Hello Tijarra,

Thanks for that info and for choosing the Apple Support Communities. I know how important being able to enter contacts on your iPhone is to you!

If I understand correctly, you are unable to enter the address for a contact, as the keyboard doesn’t pop up. Let’s start with a couple of easy steps.

1. If you haven’t already, restart your iPhone:
 

Restart your iPhone, iPad, or iPod touch

2. Force close the app and re-open and test the keyboard issue again:
 

Force an app to close on your iPhone, iPad, or iPod touch

3. Make sure your iPhone software is up to date, as there are fixes in the updates to keep your phone working to the best of your iPhone’s ability:
 

Update the iOS software on your iPhone, iPad, or iPod touch

Cheers!

Great, thanks for following up with that info, it really helps. Since these easy steps didn't resolve your issue, your next step is to backup your personal data and restore your iPhone software in iTunes on a computer. Please follow these steps:

1. How to back up your iPhone, iPad, and iPod touch  and Import photos and videos from your iPhone, iPad, or iPod touch

2. Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Cheers!