Magic Mouse 2 won't scroll

I have a keyboard connected to my iMac via USB and my magic mouse wouldn't scroll and swipe functions weren't working. I solved this problem by going into my bluetooth settings and checking to see what other devices were connected. I discovered that my other bluetooth keyboard upstairs (farther than normal bluetooth reaches!) was still connected to my iMac. As soon as I disconnected it, my mouse worked perfectly. Hope this helps!

Same issue here. I was explicit when I asked the rep if the MM2 would work with my Yosemite 10.10.5 system and was told yes. I didn't have sufficient eyewear power the read the small print on the box before I left. It is there. Of course, they will not accept back an opened box. Crud!!!

Read my comment on June 20th Above about this matter. No Apple rep in an Apple store will refuse to take back a product in the first 14 days after purchase.

In most countries an Apple authorised store will behave similarly. The only exception I sometimes read about is India.

Susan, I hate to say this but Magic Mouse 2 is meant for El Capitan. It says so on the box. It will only function as designed for when using that OS. So you must put it away until you can use £l Capitan and buy one of the MM! mice or some other brand to meet your current needs. I know how you must feel but the El Capitan OS is far ahead of it's predecessors and is almost certainly intended to set the style for some way into the future. This is why it was necessary to design a mouse to meet some of the unique qualities of El Capitan while preparing for subsequent upgrades. It had to come sometime.

Check Apple on line. Beware of purchases from eBay and the like. Amazon should be fine where the offer is described as new. I hope the store refunded your money. You are entitled to it.

Thank you for the helpful mark.

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