HT201570: Find the serial number of your iPod
Learn about Find the serial number of your iPod
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Helpful answers
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Jun 20, 2016 2:19 PM in response to ualdbby ChrisJ4203,While it has been a while since I had my Classic, I believe that is an OS or disk failure. You will have to wait for someone that has a bit more knowledge about it, but it could be a sign that the device has seen its better days.
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Jun 20, 2016 6:09 PM in response to ualdbby turingtest2,Yes, that strongly suggests a failed drive. See iPod Displays a Red "X" Icon, and iPod Service Answer Center for details of out of warranty repair/replacement cost.
See also this recent post by Kenichi Watanabe - Re: My iPod Classic 160Gb won't register in iTunes - which gives a link to a potential DIY drive replacement.
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