DocEdP
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Q: How do I stop OS 10.11.5(1534) from,removing my Epson printer

With difficulty I can install driver from Epson that works on my 2009 Mac Pro. when I go back after a few hours printer is on UBS but not found under printers.

Mac Pro (Early 2009), OS X Mavericks (10.9.2), 2 x 2.26 GHz Quad-Core 8 GB RAM

Posted on Jun 20, 2016 2:55 PM

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Q: How do I stop OS 10.11.5(1534) from,removing my Epson printer

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Jun 20, 2016 2:57 PM in response to DocEdP
    Level 9 (54,085 points)
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    Jun 20, 2016 2:57 PM in response to DocEdP

    What model of Epson printer do you have?

  • by DocEdP,

    DocEdP DocEdP Jun 20, 2016 3:04 PM in response to DocEdP
    Level 1 (4 points)
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    Jun 20, 2016 3:04 PM in response to DocEdP

    EPSON WF 3540 SERIES

  • by DocEdP,

    DocEdP DocEdP Jun 20, 2016 3:10 PM in response to Allan Eckert
    Level 1 (4 points)
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    Jun 20, 2016 3:10 PM in response to Allan Eckert

    EPSON WF 3540 which worked fine for years until recent OS

    I have had to add printer and install downloaded driver from EPSON to print each time I want to print this year

  • by DocEdP,

    DocEdP DocEdP Jun 20, 2016 3:12 PM in response to Allan Eckert
    Level 1 (4 points)
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    Jun 20, 2016 3:12 PM in response to Allan Eckert

    Apple keeps reinstalling version 3.2 which does not work

  • by Johnb-one,

    Johnb-one Johnb-one Jun 21, 2016 10:47 AM in response to DocEdP
    Level 4 (1,918 points)
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    Jun 21, 2016 10:47 AM in response to DocEdP

    Dear DocEdP, Apple has taken over some of the driver updates for printers, scanners, etc, but not all. Occasionally some companies like Epson will update their drivers for printers, scanners, etc, and Apple will do it as well with, as you have seen, limited success.  I think the trick is, here, not to choose software update  automatically or go to the App store and look for printer software update. Just go to Epson's website and download their driver for Mavericks and leave it at that. Also resetting the printing system may help you. go to system preferences, then printers, then option-click on the plus or minus sign ( I forget which ) until you see

    "reset printing system" then click on OK. Power cycling the printer may help too (unplug it for 30 sec, hit the power button, then plug it in and let it do its thing)

     

     

    Any particular reason you're still on Mavericks, might I ask?

     

    John B

  • by DocEdP,

    DocEdP DocEdP Jun 21, 2016 6:53 PM in response to Johnb-one
    Level 1 (4 points)
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    Jun 21, 2016 6:53 PM in response to Johnb-one

    Dear John B

    Printer works with Epson driver, but after I finally get Epson driver from Epson's website installed and printer selected in preferences Computer (without any action on my) part has removed printer. Looking back in Apps Apple's Epson Printer Software has been installed multiple times. Thanks for your suggestion which is what worked originally when El Capitan first came out.

    BTW - Not running Mavericks but OS X El Capitan {10.11.5(15340}

    Thanks again for trying to help


    Ed P

  • by DocEdP,

    DocEdP DocEdP Jun 22, 2016 9:12 AM in response to DocEdP
    Level 1 (4 points)
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    Jun 22, 2016 9:12 AM in response to DocEdP

    I have now gone into system preferences and completely turned off automatic updates. previously it was supposed to download and notify me to update. Waiting to see how long I can continue to print.

  • by DocEdP,

    DocEdP DocEdP Jun 23, 2016 7:02 AM in response to DocEdP
    Level 1 (4 points)
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    Jun 23, 2016 7:02 AM in response to DocEdP

    Printer has gone missing again

  • by DocEdP,

    DocEdP DocEdP Jul 13, 2016 2:39 PM in response to DocEdP
    Level 1 (4 points)
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    Jul 13, 2016 2:39 PM in response to DocEdP

    Screen shot with printer installed

    Question is for how long?

    Screen Shot 2016-07-13 at 4.29.14 PM.png

  • by DocEdP,

    DocEdP DocEdP Aug 28, 2016 12:57 PM in response to DocEdP
    Level 1 (4 points)
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    Aug 28, 2016 12:57 PM in response to DocEdP

    Still looking for solution that last for more than  few hours

  • by DocEdP,

    DocEdP DocEdP Oct 4, 2016 10:06 AM in response to DocEdP
    Level 1 (4 points)
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    Oct 4, 2016 10:06 AM in response to DocEdP

    Still looking for solution