Can't download the software because of a network problem

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Level 1

26 points

Can't download the software because of a network problem

Hi all i am using the MacBook Pro (Retina, 15-inch, Late 2013),
I am trying to install Windows 10 with the version downloaded through the Microsoft website.
I have finished downloaded it and am trying to use Boot Camp to install Windows 10.
However i faced an issues and it is that it 'Can't download the software because of a network problem'.
I am stuck here for an hour and i can't find any solution.
I have done everything right till now by following online tutorial but this is preventing me from continue.
Any help will be appreciated.
Thank you.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Jun 20, 2016 10:44 PM

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Answer 1

Best reply

Loner T

Level 9

59,471 points

Jun 2, 2017 3:25 AM in response to Mathriis

Try a wired network connection, if you are using a wireless connection.

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Answer 2

mende1

Level 10

93,538 points

Jun 20, 2016 11:16 PM in response to Kiraweiloon

This is a very common issue. To fix it, first try booting up your Mac in safe mode by following these steps -> Try safe mode if your Mac doesn't finish starting up - Apple Support

Then, restart your Mac as usual and try downloading the Windows support software again.

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Answer 3

Mathriis

Level 1

23 points

Jun 1, 2017 4:11 AM in response to mende1

Hi,

I tried this but I still get:

Can't download the software because of a network problem.

I'm really lost here. 🙂

BR

Mathias

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