Non-Administrator iTunes Install

Question

Level 1

9 points

Non-Administrator iTunes Install

Hi All,

I am a network administrator and all our users do not have administrator rights. It is also not possible to give them admin rights.

With the latest version of iTunes the installation seems to require a final bit of configuration when starting as the user after installing iTunes as administrator. When the program starts it comes up with an error "The file is refused because of the digital signature policy'.

In the past I have always installed as Administrator then logged in as the user, opened iTunes and it's been fine (Been working like this for 4 years).

All of our PC's and laptops are running Windows 7 at the moment and it is not possible to give the user temporary admin rights.

I have searched other posts for over a week but cannot find an answer to my specific issue.

Hope someone can help

Kind regards,

Gary C.

Windows 7, iTunes 12.4.0.119

Posted on Jun 21, 2016 12:08 AM

Reply

Answer 1

turingtest2

Level 10

278,639 points

Jun 22, 2016 2:58 AM in response to Trikturner

Not really a similar problem at all. Is the screen on the device similar to the one shown here: Device Enrollment Program: iOS Activation Procedure and MDM Enrollment - Apple Support? If so that would seem to suggest you have a device that belongs to the Target Corporation. Did you buy it second hand?

tt2

Reply

Answer 2

turingtest2

Level 10

278,639 points

Jun 21, 2016 4:08 AM in response to SimollyUK

When first launching iTunes in the user account can you use the right-click > run as administrator option? Alternatively can you fire up iTunes in the administrator account at the end of the install? Which file is being rejected? See also https://support.microsoft.com/en-gb/kb/925336 for some possible background on this error.

tt2

Reply

Answer 3

SimollyUK Author

Level 1

9 points

Jun 21, 2016 4:20 AM in response to turingtest2

Hi turingtest2

Many thanks for the helpful response.

I have tried starting iTunes using 'Run as administrator...' (sorry, forgot to mention that), iTunes started OK but still comes up with the error when starting directly as the user.

The link you provided sounds promising. It is related to Windows XP and Server 2003, however the underlying principles seem feasible and may possibley work on Windows 7.I will next be able to see one of the the 3 computers in question next week in the Netherlands office, I will try then and let you know if I have any success.

Kind regards,

Gary C

Reply

Answer 4

SimollyUK Author

Level 1

9 points

Jun 22, 2016 12:00 AM in response to turingtest2

I do already have remote access to the PC's, but I'd rather be there on site.

Travelling is part of my job and I am in the Netherlands regularly, and yes, I do enjoy the travelling 😁

Kind regards,

Gary C

Reply

Answer 5

turingtest2

Level 10

278,639 points

Jun 21, 2016 7:05 AM in response to SimollyUK

Best of luck. 🙂

Can you not install a VPN or other tool for remote support, or perhaps you enjoy the travelling too much? 😉

tt2

Reply

Answer 6

Jun 22, 2016 2:11 AM in response to SimollyUK

I Have a similar problem with my iPod touch. It was disabled. I connected to iTunes and after set up it said " ipod will be configured by target corporation". I click next and nothing happens.

Reply

Answer 7

Jun 22, 2016 2:13 AM in response to Trikturner

SO what do u suppose I do now?

Reply