markwillb

Q: magic track pad issues

erratic behavior using magic track pad with El Capitan and my Mac mini (2012). Cursor moves about without my touch or acts in crazy ways. I have tried all the suggestion from Apple's website, yet nothing works. Help!

MacBook Pro (15-inch 2.4/2.2 GHz), Mac OS X (10.7.4)

Posted on Jun 21, 2016 2:26 AM

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Q: magic track pad issues

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  • by VikingOSX,Solvedanswer

    VikingOSX VikingOSX Jun 21, 2016 6:41 AM in response to markwillb
    Level 7 (21,562 points)
    Mac OS X
    Jun 21, 2016 6:41 AM in response to markwillb

    Unpair the bluetooth connection, and replace the batteries in the Magic Trackpad I, or recharge the Magic Trackpad II. Pair the device again. Keep your cell phone with bluetooth enabled at a greater distance from the Mac mini, or shut off bluetooth entirely on it.

     

    What other bluetooth (or Wi-Fi) devices are near, or in use by your Mac mini? There may be some bluetooth conflicts, either with other BT devices, or from 2.4 Ghz interference from cordless phones, cell phone bluetooth radio proximity, bluetooth speakers, microwaves, and 2.4 Ghz Wi-Fi signals. Use a process of elimination to track down the interference source.

  • by markwillb,

    markwillb markwillb Jun 21, 2016 8:16 AM in response to VikingOSX
    Level 1 (8 points)
    Desktops
    Jun 21, 2016 8:16 AM in response to VikingOSX

    Thank you for your reply. I have already tried these avenues with no success. There is nothing different from one day to another here. There are no interferences from nearby phones, bluetooth devices, iPhones, etc. I have unpaired the BT connections, replaced batteries, etc to my Magic Track Pad I device. It is a real problem as I am having great difficulty navigating and have abs opening up without my help and much more craziness. I took my MTP into iCare yesterday to see if it was at fault, but no it wasn't. I have disconnected everything from my MacMini except the bare essentials with no success. I even moved the MacMini to another location and connected it to another monitor in another room with no success. I have run out of ideas.More Help!

  • by lllaass,

    lllaass lllaass Jun 21, 2016 8:32 AM in response to markwillb
    Level 10 (190,886 points)
    Apple Watch
    Jun 21, 2016 8:32 AM in response to markwillb

    Does the track pad work OK when connected to another computer?

    If same problem then likely a defective trackpad.

  • by VikingOSX,

    VikingOSX VikingOSX Jun 21, 2016 8:56 AM in response to markwillb
    Level 7 (21,562 points)
    Mac OS X
    Jun 21, 2016 8:56 AM in response to markwillb

    Mark,

     

    Sounds like you used that MTP on another device at iCare and if I interpret correctly, it worked ok. Are other bluetooth devices working correctly on your Mac mini?

     

    Do three things for me in this order:

    1. At the times where your MTP is misbehaving, what does the log say from Console (Launchpad : Other : Console)? The latest log entries go from bottom to top. Anything obvious related to bluetooth or your MTP?  If there is log chatter about bluetooth, or the MTP, paste a few lines of it back here.
    2. Perform a Safe Boot
      1. Close documents and quit applications
      2. Power down your Mac mini.
        1. On Power on, and the boot chime, press and hold the shift key until you observe the horizontal boot progress bar. It will be slower than usual during Safe Boot.
        2. You will arrive at a full-screen login prompt. In the upper right color, you can verify Safe Boot mode.
        3. After you enter your password, press and continue to hold the shift key again as you click the right-arrow to login.
          1. Release the shift key when you see your Desktop icons
          2. You may experience screen flashes and artifacts during this login, as Safe Boot has disabled some drivers.
      3. Reboot normally.
      4. Assess your MTP behavior following the Safe Boot process. Improvements?
    3. Download, run, and paste the results of EtreCheck back here. This is a standard tool that tells us about your Mac configuration, installed drivers — even malware.
  • by markwillb,

    markwillb markwillb Jun 21, 2016 7:06 PM in response to VikingOSX
    Level 1 (8 points)
    Desktops
    Jun 21, 2016 7:06 PM in response to VikingOSX

    I didn't find  data about MTP or Bluetooth as

  • by markwillb,

    markwillb markwillb Jun 21, 2016 7:16 PM in response to markwillb
    Level 1 (8 points)
    Desktops
    Jun 21, 2016 7:16 PM in response to markwillb

    I didn't find data about MTP or Bluetooth. There was a lot of chatter about the following:6/21/16 9:37:29.404 AM Mail[592]: *** Warning while parsing * STATUS (MESSAGES 29 UIDNEXT 89 UIDVALIDITY 12 UNSEEN 1 ): Junk at end of response Remaining text: < >Full text: 6/21/16 9:37:29.621 AM Mail[592]: *** Warning while parsing * STATUS (MESSAGES 8 UIDNEXT 176 UIDVALIDITY 35 UNSEEN 8 ): Junk at end of response Remaining text: < >Full text: 6/21/16 9:37:41.172 AM Messages[595]: IMKClient Stall detected, *please Report* your user scenario attaching a spindump (or sysdiagnose) that captures the problem - (imkxpc_attributesForCharacterIndex:reply:) block performed very slowly (1.01 secs)ALSO I performed a safe boot but track pad acted very strange there too although it was difficult to observe as everything moved so strangely in safe mode. I will try ETRE next. AND yes iCare verified the MTP as okay.

  • by markwillb,

    markwillb markwillb Jun 21, 2016 7:41 PM in response to markwillb
    Level 1 (8 points)
    Desktops
    Jun 21, 2016 7:41 PM in response to markwillb

    EtreCheck version: 2.9.12 (265) Report generated 2016-06-22 09:21:54 Runtime 3:32 Performance: Good Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Remove] links to remove adware. Click the [Check files] link for help with unknown files. Problem: Other problem Description: Magic Track Pad erratic Hardware Information: ⓘ     Mac mini (Mid 2011)     [Technical Specifications] - [User Guide] - [Warranty & Service]     Mac mini - model: Macmini5,1     1 2.3 GHz Intel Core i5 CPU: 2-core     8 GB RAM Upgradeable - [Instructions]         BANK 0/DIMM0             4 GB DDR3 1333 MHz ok         BANK 1/DIMM0             4 GB DDR3 1333 MHz ok     Bluetooth: Old - Handoff/Airdrop2 not supported     Wireless:  en1: 802.11 a/b/g/n Video Information: ⓘ     Intel HD Graphics 3000         S24B370 1600 x 900 @ 60 Hz System Software: ⓘ     OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day Disk Information: ⓘ     WDC WD10JPVX-00JC3T0 disk0 : (1 TB) (Rotational)         EFI (disk0s1) : 210 MB         HD500GMAC (disk0s2) / : 999.35 GB (606.57 GB free)         Recovery HD (disk0s3)   [Recovery]: 650 MB USB Information: ⓘ     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Computer, Inc. IR Receiver Thunderbolt Information: ⓘ     Apple Inc. thunderbolt_bus Configuration files: ⓘ     /etc/hosts - Count: 1 Gatekeeper: ⓘ     Anywhere Adware: ⓘ     /Library/LaunchDaemons/com.Cypseli.net-preferences.plist     /Library/LaunchDaemons/com.enhunger.net-preferences.plist     /Library/LaunchDaemons/com.opinableUpd.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist     8 adware files found. [Remove] Unknown Files: ⓘ     /Library/LaunchDaemons/com.enhunger.preferences.plist     One unknown file found. [Check files] Kernel Extensions: ⓘ         /Applications/Tunnelblick.app     [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]     [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]         /Applications/Utilities/DiskWarrior4.3/DiskWarrior.app     [not loaded]    com.alsoft.Preview (4.3 - 2011-02-15) [Support]         /Applications/Viscosity.app     [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-07-10) [Support]     [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-07-10) [Support]         /Applications/spotflux.app     [not loaded]    com.spotflux.Spotflux.tap (20111101 - 2016-03-08) [Support]     [loaded]    com.spotflux.Spotflux.tun (20111101 - 2016-03-08) [Support]         /Library/Application Support/Hotspot Shield     [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8 - 2015-05-13) [Support]         /System/Library/Extensions     [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6 - 2016-06-20) [Support]         /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns     [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6 - 2014-01-28) [Support] System Launch Agents: ⓘ     [not loaded]    8 Apple tasks     [loaded]    146 Apple tasks     [running]    84 Apple tasks System Launch Daemons: ⓘ     [not loaded]    42 Apple tasks     [loaded]    161 Apple tasks     [running]    87 Apple tasks Launch Agents: ⓘ     [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-20) [Support]     [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]     [loaded]    com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]     [running]    com.citrix.ReceiverHelper.plist (2013-06-07) [Support]     [running]    com.citrix.ServiceRecords.plist (2013-06-07) [Support]     [loaded]    com.divx.dms.agent.plist (2015-12-08) [Support]     [loaded]    com.divx.update.agent.plist (2015-11-30) [Support]     [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]     [loaded]    com.oracle.java.Java-Updater.plist (2014-06-08) [Support]     [not loaded]    com.teamviewer.teamviewer.plist (2015-12-06) [Support]     [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-06) [Support] Launch Daemons: ⓘ     [loaded]    com.Cypseli.net-preferences.plist (2016-03-31) Adware!  [Remove]         /etc/change_net_settings.sh     [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]     [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]     [loaded]    com.adobe.agsservice.plist (2016-01-17) [Support]     [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]     [loaded]    com.anchorfree.ajaxserver.plist (2013-11-09) [Support]     [loaded]    com.apple.installer.osmessagetracing.plist     [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2016-01-02) [Support]     [loaded]    com.enhunger.net-preferences.plist (2015-11-28) Adware!  [Remove]         /etc/change_net_settings.sh     [not loaded]    com.enhunger.preferences.plist (2015-11-28) [Support]     [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]     [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2013-11-20) [Support]     [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-15) [Support]     [not loaded]    com.metamuse.kjams.plist (2012-12-30) [Support]     [not loaded]    com.opinableUpd.plist (2015-11-24) Adware!  [Remove]         /etc/run_upd.sh     [loaded]    com.oracle.java.Helper-Tool.plist (2014-06-08) [Support]     [loaded]    com.skype.skypeinstaller.plist (2016-03-03) [Support]     [loaded]    com.sparklabs.ViscosityHelper.plist (2015-08-17) [Support]     [loaded]    com.spotflux.Spotflux.plist (2013-03-28) [Support]     [loaded]    com.spotflux.Spotflux.tun.plist (2016-03-08) [Support]     [loaded]    com.teamviewer.Helper.plist (2015-01-15) [Support]     [not loaded]    com.teamviewer.teamviewer_service.plist (2015-12-06) [Support]     [loaded]    com.timesoftware.timemachineeditor.helper.plist (2015-05-30) [Support]     [loaded]    com.tunnelbear.mac.tbeard.plist (2014-09-02) [Support]     [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-08-17) [Support] User Launch Agents: ⓘ     [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-10) [Support]     [failed]    com.adobe.ARM.[...].plist (2013-11-03) [Support]     [running]    com.c-command.SpamSieve.LaunchAgent.plist (2016-06-21) [Support]     [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-05) [Support]     [failed]    com.jdibackup.JustCloud.autostart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.backupstart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.notify.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.autostart.plist (2015-08-25) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.notify.plist (2015-08-25) Adware!  [Remove]     [not loaded]    com.victorpimentel.TVShowsHelper.plist (2012-06-11) [Support]     [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]     [running]    ws.agile.1PasswordAgent.plist (2014-01-26) [Support] User Login Items: ⓘ     Vuze    Application  (/Applications/Vuze.app) Other Apps: ⓘ     [running]    com.adobe.PDApp.AAMUpdatesNotifier.95072.13C91DB5-B143-42D6-9E2D-690CE827DA7B      [running]    com.google.Chrome.60832     [running]    com.google.gpautobackup.61792     [running]    com.skype.skype.85152     [loaded]    431 Apple tasks     [running]    208 Apple tasks Internet Plug-ins: ⓘ     LogitechDeviceDetection: Unknown (2012-05-22)     o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]     OVSHelper: 1.1 (2016-01-31) [Support]     Default Browser: 601 - SDK 10.11 (2016-05-05)     Flip4Mac WMV Plugin: 3.2.0.16  - SDK 10.8 (2013-09-14) [Support]     AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-20) [Support]     FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-25) [Support]     AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-17) [Support]     QuickTime Plugin: 7.7.3 (2016-05-05)     Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-25) Outdated! Update     CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]     googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]     AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     iPhotoPhotocast: 7.0 - SDK 10.8 (2013-03-02)     Silverlight: 5.1.10411.0 - SDK 10.6 (2013-09-15) [Support]     JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version User internet Plug-ins: ⓘ     CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]     Picasa: 1.0 - SDK 10.4 (2013-12-05) [Support]     Google Earth Web Plug-in: 7.1 (2013-10-08) [Support] Safari Extensions: ⓘ     GMail Counter - (2012-06-01)     Disconnect -(2014-03-10)     Pin It Button - Pinterest, Inc. - (2015-08-06)     Evernote Web Clipper - Evernote Corp. - (2015-12-09)     Stop-Reload Button - Marc Hoyois -(2014-10-04)     Franker - Yurii Soldak -(2014-10-04)     AdBlock - BetaFish, Inc. - (2016-05-21)     Adblock Plus - Eyeo GmbH -(2016-04-06)     The New York Times - The New York Times - (2014-10-04)     Translate - SideTree.com - Apps for Mac and Web -(2016-02-06)     WOT - WOT Services Ltd - 2016-04-22)     YoutubeWide - Pedrocc - (2014-04-08)     Lyrics Here by Rob W - Rob Wu - (2015-06-13)     LastPass - LastPass - (2015-06-11)     ClickToFlash - Marc Hoyois -(2015-12-09) 3rd Party Preference Panes: ⓘ     Flash Player (2016-05-10) [Support]     Flip4Mac WMV (2013-03-30) [Support]     Java (2016-04-24) [Support]     Xmarks for Safari (2015-03-28) [Support] Time Machine: ⓘ     Skip System Files: NO     Mobile backups: OFF     Auto backup: YES     Volumes being backed up:         HD500GMAC: Disk size: 999.35 GB Disk used: 392.78 GB     Destinations:         500GBDisk [Local]         Total size: 500.00 GB         Total number of backups: 75         Oldest backup: 11/30/15, 2:18 PM         Last backup: 6/19/16, 7:48 AM         Size of backup disk: Too small             Backup size 500.00 GB < (Disk used 392.78 GB X 3) Top Processes by CPU: ⓘ         8%    WindowServer         6%    coreaudiod         2%    Messages         2%    kernel_task         1%    fontd Top Processes by Memory: ⓘ     1.66 GB    com.apple.WebKit.WebContent(7)     726 MB    kernel_task     606 MB    Google Chrome Helper(12)     467 MB    Safari     188 MB    Skype Virtual Memory Information: ⓘ     249 MB    Free RAM     7.75 GB    Used RAM (2.11 GB Cached)     10 MB    Swap Used Diagnostics Information: ⓘ     Jun 21, 2016, 11:56:20 AM    Self test - passed     Jun 19, 2016, 11:58:25 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-06-19-235825_[redac ted].crash         /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync     Standard users cannot read /Library/Logs/DiagnosticReports.     Run as an administrator account to see more information.


    <Link Edited by Host>

  • by lllaass,

    lllaass lllaass Jun 22, 2016 1:19 AM in response to markwillb
    Level 10 (190,886 points)
    Apple Watch
    Jun 22, 2016 1:19 AM in response to markwillb

    Try reposting the results so they are readable. Use the app's paste to clipboard feature and then paste that into your reply

  • by markwillb,

    markwillb markwillb Jun 22, 2016 2:46 AM in response to lllaass
    Level 1 (8 points)
    Desktops
    Jun 22, 2016 2:46 AM in response to lllaass

    Sorry: EtreCheck version: 2.9.12 (265) Report generated 2016-06-22 09:21:54 Download EtreCheck from https://etrecheck.com Runtime 3:32 Performance: Good Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Remove] links to remove adware. Click the [Check files] link for help with unknown files. Problem: Other problem Description: Magic Track Pad erratic Hardware Information: ⓘ     Mac mini (Mid 2011)     [Technical Specifications] - [User Guide] - [Warranty & Service]     Mac mini - model: Macmini5,1     1 2.3 GHz Intel Core i5 CPU: 2-core     8 GB RAM Upgradeable - [Instructions]         BANK 0/DIMM0             4 GB DDR3 1333 MHz ok         BANK 1/DIMM0             4 GB DDR3 1333 MHz ok     Bluetooth: Old - Handoff/Airdrop2 not supported     Wireless:  en1: 802.11 a/b/g/n Video Information: ⓘ     Intel HD Graphics 3000         S24B370 1600 x 900 @ 60 Hz System Software: ⓘ     OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day Disk Information: ⓘ     WDC WD10JPVX-00JC3T0 disk0 : (1 TB) (Rotational)         EFI (disk0s1) : 210 MB         HD500GMAC (disk0s2) / : 999.35 GB (606.57 GB free)         Recovery HD (disk0s3)   [Recovery]: 650 MB USB Information: ⓘ     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Computer, Inc. IR Receiver Thunderbolt Information: ⓘ     Apple Inc. thunderbolt_bus Configuration files: ⓘ     /etc/hosts - Count: 1 Gatekeeper: ⓘ     Anywhere Adware: ⓘ     /Library/LaunchDaemons/com.Cypseli.net-preferences.plist     /Library/LaunchDaemons/com.enhunger.net-preferences.plist     /Library/LaunchDaemons/com.opinableUpd.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist     8 adware files found. [Remove] Unknown Files: ⓘ     /Library/LaunchDaemons/com.enhunger.preferences.plist     One unknown file found. [Check files] Kernel Extensions: ⓘ         /Applications/Tunnelblick.app     [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]     [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]         /Applications/Utilities/DiskWarrior4.3/DiskWarrior.app     [not loaded]    com.alsoft.Preview (4.3 - 2011-02-15) [Support]         /Applications/Viscosity.app     [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-07-10) [Support]     [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-07-10) [Support]         /Applications/spotflux.app     [not loaded]    com.spotflux.Spotflux.tap (20111101 - 2016-03-08) [Support]     [loaded]    com.spotflux.Spotflux.tun (20111101 - 2016-03-08) [Support]         /Library/Application Support/Hotspot Shield     [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8 - 2015-05-13) [Support]         /System/Library/Extensions     [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6 - 2016-06-20) [Support]         /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns     [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6 - 2014-01-28) [Support] System Launch Agents: ⓘ     [not loaded]    8 Apple tasks     [loaded]    146 Apple tasks     [running]    84 Apple tasks System Launch Daemons: ⓘ     [not loaded]    42 Apple tasks     [loaded]    161 Apple tasks     [running]    87 Apple tasks Launch Agents: ⓘ     [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-20) [Support]     [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]     [loaded]    com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]     [running]    com.citrix.ReceiverHelper.plist (2013-06-07) [Support]     [running]    com.citrix.ServiceRecords.plist (2013-06-07) [Support]     [loaded]    com.divx.dms.agent.plist (2015-12-08) [Support]     [loaded]    com.divx.update.agent.plist (2015-11-30) [Support]     [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]     [loaded]    com.oracle.java.Java-Updater.plist (2014-06-08) [Support]     [not loaded]    com.teamviewer.teamviewer.plist (2015-12-06) [Support]     [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-06) [Support] Launch Daemons: ⓘ     [loaded]    com.Cypseli.net-preferences.plist (2016-03-31) Adware!  [Remove]         /etc/change_net_settings.sh     [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]     [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]     [loaded]    com.adobe.agsservice.plist (2016-01-17) [Support]     [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]     [loaded]    com.anchorfree.ajaxserver.plist (2013-11-09) [Support]     [loaded]    com.apple.installer.osmessagetracing.plist     [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2016-01-02) [Support]     [loaded]    com.enhunger.net-preferences.plist (2015-11-28) Adware!  [Remove]         /etc/change_net_settings.sh     [not loaded]    com.enhunger.preferences.plist (2015-11-28) [Support]     [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]     [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2013-11-20) [Support]     [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-15) [Support]     [not loaded]    com.metamuse.kjams.plist (2012-12-30) [Support]     [not loaded]    com.opinableUpd.plist (2015-11-24) Adware!  [Remove]         /etc/run_upd.sh     [loaded]    com.oracle.java.Helper-Tool.plist (2014-06-08) [Support]     [loaded]    com.skype.skypeinstaller.plist (2016-03-03) [Support]     [loaded]    com.sparklabs.ViscosityHelper.plist (2015-08-17) [Support]     [loaded]    com.spotflux.Spotflux.plist (2013-03-28) [Support]     [loaded]    com.spotflux.Spotflux.tun.plist (2016-03-08) [Support]     [loaded]    com.teamviewer.Helper.plist (2015-01-15) [Support]     [not loaded]    com.teamviewer.teamviewer_service.plist (2015-12-06) [Support]     [loaded]    com.timesoftware.timemachineeditor.helper.plist (2015-05-30) [Support]     [loaded]    com.tunnelbear.mac.tbeard.plist (2014-09-02) [Support]     [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-08-17) [Support] User Launch Agents: ⓘ     [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-10) [Support]     [failed]    com.adobe.ARM.[...].plist (2013-11-03) [Support]     [running]    com.c-command.SpamSieve.LaunchAgent.plist (2016-06-21) [Support]     [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-05) [Support]     [failed]    com.jdibackup.JustCloud.autostart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.backupstart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.notify.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.autostart.plist (2015-08-25) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.notify.plist (2015-08-25) Adware!  [Remove]     [not loaded]    com.victorpimentel.TVShowsHelper.plist (2012-06-11) [Support]     [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]     [running]    ws.agile.1PasswordAgent.plist (2014-01-26) [Support] User Login Items: ⓘ     Vuze    Application  (/Applications/Vuze.app) Other Apps: ⓘ     [running]    com.adobe.PDApp.AAMUpdatesNotifier.95072.13C91DB5-B143-42D6-9E2D-690CE827DA7B      [running]    com.google.Chrome.60832     [running]    com.google.gpautobackup.61792     [running]    com.skype.skype.85152     [loaded]    431 Apple tasks     [running]    208 Apple tasks Internet Plug-ins: ⓘ     LogitechDeviceDetection: Unknown (2012-05-22)     o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]     OVSHelper: 1.1 (2016-01-31) [Support]     Default Browser: 601 - SDK 10.11 (2016-05-05)     Flip4Mac WMV Plugin: 3.2.0.16  - SDK 10.8 (2013-09-14) [Support]     AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-20) [Support]     FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-25) [Support]     AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-17) [Support]     QuickTime Plugin: 7.7.3 (2016-05-05)     Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-25) Outdated! Update     CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]     googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]     AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     iPhotoPhotocast: 7.0 - SDK 10.8 (2013-03-02)     Silverlight: 5.1.10411.0 - SDK 10.6 (2013-09-15) [Support]     JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version User internet Plug-ins: ⓘ     CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]     Picasa: 1.0 - SDK 10.4 (2013-12-05) [Support]     Google Earth Web Plug-in: 7.1 (2013-10-08) [Support] Safari Extensions: ⓘ     GMail Counter - Elia Cereda - http://elix14.altervista.org/ (2012-06-01)     Disconnect - Disconnect - https://disconnect.me/ (2014-03-10)     Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-08-06)     Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-12-09)     Stop-Reload Button - Marc Hoyois - http://hoyois.github.com/safariextensions/stopreloadbutton/ (2014-10-04)     Franker - Yurii Soldak - http://franker.googlecode.com/ (2014-10-04)     AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)     Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-04-06)     The New York Times - The New York Times - http://www.nytimes.com (2014-10-04)     Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-02-06)     WOT - WOT Services Ltd - http://www.mywot.com/ (2016-04-22)     YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2014-04-08)     Lyrics Here by Rob W - Rob Wu - https://robwu.nl/lyricshere/ (2015-06-13)     LastPass - LastPass - https://lastpass.com (2015-06-11)     ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2015-12-09) 3rd Party Preference Panes: ⓘ     Flash Player (2016-05-10) [Support]     Flip4Mac WMV (2013-03-30) [Support]     Java (2016-04-24) [Support]     Xmarks for Safari (2015-03-28) [Support] Time Machine: ⓘ     Skip System Files: NO     Mobile backups: OFF     Auto backup: YES     Volumes being backed up:         HD500GMAC: Disk size: 999.35 GB Disk used: 392.78 GB     Destinations:         500GBDisk [Local]         Total size: 500.00 GB         Total number of backups: 75         Oldest backup: 11/30/15, 2:18 PM         Last backup: 6/19/16, 7:48 AM         Size of backup disk: Too small             Backup size 500.00 GB < (Disk used 392.78 GB X 3) Top Processes by CPU: ⓘ         8%    WindowServer         6%    coreaudiod         2%    Messages         2%    kernel_task         1%    fontd Top Processes by Memory: ⓘ     1.66 GB    com.apple.WebKit.WebContent(7)     726 MB    kernel_task     606 MB    Google Chrome Helper(12)     467 MB    Safari     188 MB    Skype Virtual Memory Information: ⓘ     249 MB    Free RAM     7.75 GB    Used RAM (2.11 GB Cached)     10 MB    Swap Used Diagnostics Information: ⓘ     Jun 21, 2016, 11:56:20 AM    Self test - passed     Jun 19, 2016, 11:58:25 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-06-19-235825_[redac ted].crash         /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync     Standard users cannot read /Library/Logs/DiagnosticReports.     Run as an administrator account to see more information.

  • by markwillb,

    markwillb markwillb Jun 22, 2016 2:48 AM in response to markwillb
    Level 1 (8 points)
    Desktops
    Jun 22, 2016 2:48 AM in response to markwillb

    EtreCheck version: 2.9.12 (265) Report generated 2016-06-22 09:21:54 Download EtreCheck from https://etrecheck.com Runtime 3:32 Performance: Good Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Remove] links to remove adware. Click the [Check files] link for help with unknown files. Problem: Other problem Description: Magic Track Pad erratic Hardware Information: ⓘ     Mac mini (Mid 2011)     [Technical Specifications] - [User Guide] - [Warranty & Service]     Mac mini - model: Macmini5,1     1 2.3 GHz Intel Core i5 CPU: 2-core     8 GB RAM Upgradeable - [Instructions]         BANK 0/DIMM0             4 GB DDR3 1333 MHz ok         BANK 1/DIMM0             4 GB DDR3 1333 MHz ok     Bluetooth: Old - Handoff/Airdrop2 not supported     Wireless:  en1: 802.11 a/b/g/n Video Information: ⓘ     Intel HD Graphics 3000         S24B370 1600 x 900 @ 60 Hz System Software: ⓘ     OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day Disk Information: ⓘ     WDC WD10JPVX-00JC3T0 disk0 : (1 TB) (Rotational)         EFI (disk0s1) : 210 MB         HD500GMAC (disk0s2) / : 999.35 GB (606.57 GB free)         Recovery HD (disk0s3)   [Recovery]: 650 MB USB Information: ⓘ     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller     Apple Computer, Inc. IR Receiver Thunderbolt Information: ⓘ     Apple Inc. thunderbolt_bus Configuration files: ⓘ     /etc/hosts - Count: 1 Gatekeeper: ⓘ     Anywhere Adware: ⓘ     /Library/LaunchDaemons/com.Cypseli.net-preferences.plist     /Library/LaunchDaemons/com.enhunger.net-preferences.plist     /Library/LaunchDaemons/com.opinableUpd.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist     ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist     ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist     8 adware files found. [Remove] Unknown Files: ⓘ     /Library/LaunchDaemons/com.enhunger.preferences.plist     One unknown file found. [Check files] Kernel Extensions: ⓘ         /Applications/Tunnelblick.app     [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]     [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]         /Applications/Utilities/DiskWarrior4.3/DiskWarrior.app     [not loaded]    com.alsoft.Preview (4.3 - 2011-02-15) [Support]         /Applications/Viscosity.app     [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-07-10) [Support]     [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-07-10) [Support]         /Applications/spotflux.app     [not loaded]    com.spotflux.Spotflux.tap (20111101 - 2016-03-08) [Support]     [loaded]    com.spotflux.Spotflux.tun (20111101 - 2016-03-08) [Support]         /Library/Application Support/Hotspot Shield     [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8 - 2015-05-13) [Support]         /System/Library/Extensions     [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6 - 2016-06-20) [Support]         /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns     [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5 - 2014-01-28) [Support]     [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6 - 2014-01-28) [Support] System Launch Agents: ⓘ     [not loaded]    8 Apple tasks     [loaded]    146 Apple tasks     [running]    84 Apple tasks System Launch Daemons: ⓘ     [not loaded]    42 Apple tasks     [loaded]    161 Apple tasks     [running]    87 Apple tasks Launch Agents: ⓘ     [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-20) [Support]     [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]     [loaded]    com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]     [running]    com.citrix.ReceiverHelper.plist (2013-06-07) [Support]     [running]    com.citrix.ServiceRecords.plist (2013-06-07) [Support]     [loaded]    com.divx.dms.agent.plist (2015-12-08) [Support]     [loaded]    com.divx.update.agent.plist (2015-11-30) [Support]     [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]     [loaded]    com.oracle.java.Java-Updater.plist (2014-06-08) [Support]     [not loaded]    com.teamviewer.teamviewer.plist (2015-12-06) [Support]     [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-06) [Support] Launch Daemons: ⓘ     [loaded]    com.Cypseli.net-preferences.plist (2016-03-31) Adware!  [Remove]         /etc/change_net_settings.sh     [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]     [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]     [loaded]    com.adobe.agsservice.plist (2016-01-17) [Support]     [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]     [loaded]    com.anchorfree.ajaxserver.plist (2013-11-09) [Support]     [loaded]    com.apple.installer.osmessagetracing.plist     [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2016-01-02) [Support]     [loaded]    com.enhunger.net-preferences.plist (2015-11-28) Adware!  [Remove]         /etc/change_net_settings.sh     [not loaded]    com.enhunger.preferences.plist (2015-11-28) [Support]     [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]     [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2013-11-20) [Support]     [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-15) [Support]     [not loaded]    com.metamuse.kjams.plist (2012-12-30) [Support]     [not loaded]    com.opinableUpd.plist (2015-11-24) Adware!  [Remove]         /etc/run_upd.sh     [loaded]    com.oracle.java.Helper-Tool.plist (2014-06-08) [Support]     [loaded]    com.skype.skypeinstaller.plist (2016-03-03) [Support]     [loaded]    com.sparklabs.ViscosityHelper.plist (2015-08-17) [Support]     [loaded]    com.spotflux.Spotflux.plist (2013-03-28) [Support]     [loaded]    com.spotflux.Spotflux.tun.plist (2016-03-08) [Support]     [loaded]    com.teamviewer.Helper.plist (2015-01-15) [Support]     [not loaded]    com.teamviewer.teamviewer_service.plist (2015-12-06) [Support]     [loaded]    com.timesoftware.timemachineeditor.helper.plist (2015-05-30) [Support]     [loaded]    com.tunnelbear.mac.tbeard.plist (2014-09-02) [Support]     [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-08-17) [Support] User Launch Agents: ⓘ     [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-10) [Support]     [failed]    com.adobe.ARM.[...].plist (2013-11-03) [Support]     [running]    com.c-command.SpamSieve.LaunchAgent.plist (2016-06-21) [Support]     [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-05) [Support]     [failed]    com.jdibackup.JustCloud.autostart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.backupstart.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.JustCloud.notify.plist (2015-10-04) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.autostart.plist (2015-08-25) Adware!  [Remove]     [failed]    com.jdibackup.ZipCloud.notify.plist (2015-08-25) Adware!  [Remove]     [not loaded]    com.victorpimentel.TVShowsHelper.plist (2012-06-11) [Support]     [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]     [running]    ws.agile.1PasswordAgent.plist (2014-01-26) [Support] User Login Items: ⓘ     Vuze    Application  (/Applications/Vuze.app) Other Apps: ⓘ     [running]    com.adobe.PDApp.AAMUpdatesNotifier.95072.13C91DB5-B143-42D6-9E2D-690CE827DA7B      [running]    com.google.Chrome.60832     [running]    com.google.gpautobackup.61792     [running]    com.skype.skype.85152     [loaded]    431 Apple tasks     [running]    208 Apple tasks Internet Plug-ins: ⓘ     LogitechDeviceDetection: Unknown (2012-05-22)     o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]     OVSHelper: 1.1 (2016-01-31) [Support]     Default Browser: 601 - SDK 10.11 (2016-05-05)     Flip4Mac WMV Plugin: 3.2.0.16  - SDK 10.8 (2013-09-14) [Support]     AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-20) [Support]     FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-25) [Support]     AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-17) [Support]     QuickTime Plugin: 7.7.3 (2016-05-05)     Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-25) Outdated! Update     CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]     googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]     AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]     iPhotoPhotocast: 7.0 - SDK 10.8 (2013-03-02)     Silverlight: 5.1.10411.0 - SDK 10.6 (2013-09-15) [Support]     JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version User internet Plug-ins: ⓘ     CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]     Picasa: 1.0 - SDK 10.4 (2013-12-05) [Support]     Google Earth Web Plug-in: 7.1 (2013-10-08) [Support] Safari Extensions: ⓘ     GMail Counter - Elia Cereda - http://elix14.altervista.org/ (2012-06-01)     Disconnect - Disconnect - https://disconnect.me/ (2014-03-10)     Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-08-06)     Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-12-09)     Stop-Reload Button - Marc Hoyois - http://hoyois.github.com/safariextensions/stopreloadbutton/ (2014-10-04)     Franker - Yurii Soldak - http://franker.googlecode.com/ (2014-10-04)     AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)     Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-04-06)     The New York Times - The New York Times - http://www.nytimes.com (2014-10-04)     Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-02-06)     WOT - WOT Services Ltd - http://www.mywot.com/ (2016-04-22)     YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2014-04-08)     Lyrics Here by Rob W - Rob Wu - https://robwu.nl/lyricshere/ (2015-06-13)     LastPass - LastPass - https://lastpass.com (2015-06-11)     ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2015-12-09) 3rd Party Preference Panes: ⓘ     Flash Player (2016-05-10) [Support]     Flip4Mac WMV (2013-03-30) [Support]     Java (2016-04-24) [Support]     Xmarks for Safari (2015-03-28) [Support] Time Machine: ⓘ     Skip System Files: NO     Mobile backups: OFF     Auto backup: YES     Volumes being backed up:         HD500GMAC: Disk size: 999.35 GB Disk used: 392.78 GB     Destinations:         500GBDisk [Local]         Total size: 500.00 GB         Total number of backups: 75         Oldest backup: 11/30/15, 2:18 PM         Last backup: 6/19/16, 7:48 AM         Size of backup disk: Too small             Backup size 500.00 GB < (Disk used 392.78 GB X 3) Top Processes by CPU: ⓘ         8%    WindowServer         6%    coreaudiod         2%    Messages         2%    kernel_task         1%    fontd Top Processes by Memory: ⓘ     1.66 GB    com.apple.WebKit.WebContent(7)     726 MB    kernel_task     606 MB    Google Chrome Helper(12)     467 MB    Safari     188 MB    Skype Virtual Memory Information: ⓘ     249 MB    Free RAM     7.75 GB    Used RAM (2.11 GB Cached)     10 MB    Swap Used Diagnostics Information: ⓘ     Jun 21, 2016, 11:56:20 AM    Self test - passed     Jun 19, 2016, 11:58:25 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-06-19-235825_[redac ted].crash         /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync     Standard users cannot read /Library/Logs/DiagnosticReports.     Run as an administrator account to see more information.

  • by markwillb,

    markwillb markwillb Jun 22, 2016 3:29 AM in response to markwillb
    Level 1 (8 points)
    Desktops
    Jun 22, 2016 3:29 AM in response to markwillb

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-22 09:21:54

    Download EtreCheck from https://etrecheck.com

    Runtime 3:32

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

    Click the [Check files] link for help with unknown files.

     

    Problem: Other problem

    Description:

    Magic Track Pad erratic

     

    Hardware Information:

        Mac mini (Mid 2011)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        Mac mini - model: Macmini5,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information:

        Intel HD Graphics 3000

            S24B370 1600 x 900 @ 60 Hz

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day

     

    Disk Information:

        WDC WD10JPVX-00JC3T0 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            HD500GMAC (disk0s2) / : 999.35 GB (606.57 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 1

     

    Gatekeeper:

        Anywhere

     

    Adware:

        /Library/LaunchDaemons/com.Cypseli.net-preferences.plist

        /Library/LaunchDaemons/com.enhunger.net-preferences.plist

        /Library/LaunchDaemons/com.opinableUpd.plist

        ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist

        ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist

        ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

        8 adware files found. [Remove]

     

    Unknown Files:

        /Library/LaunchDaemons/com.enhunger.preferences.plist

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Applications/Tunnelblick.app

        [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]

        [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4270.4371) Unsigned - 2015-07-10) [Support]

     

            /Applications/Utilities/DiskWarrior4.3/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.3 - 2011-02-15) [Support]

     

            /Applications/Viscosity.app

        [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-07-10) [Support]

        [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-07-10) [Support]

     

            /Applications/spotflux.app

        [not loaded]    com.spotflux.Spotflux.tap (20111101 - 2016-03-08) [Support]

        [loaded]    com.spotflux.Spotflux.tun (20111101 - 2016-03-08) [Support]

     

            /Library/Application Support/Hotspot Shield

        [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8 - 2015-05-13) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6 - 2016-06-20) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    146 Apple tasks

        [running]    84 Apple tasks

     

    System Launch Daemons:

        [not loaded]    42 Apple tasks

        [loaded]    161 Apple tasks

        [running]    87 Apple tasks

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-20) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

        [loaded]    com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]

        [running]    com.citrix.ReceiverHelper.plist (2013-06-07) [Support]

        [running]    com.citrix.ServiceRecords.plist (2013-06-07) [Support]

        [loaded]    com.divx.dms.agent.plist (2015-12-08) [Support]

        [loaded]    com.divx.update.agent.plist (2015-11-30) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-06-08) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2015-12-06) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-06) [Support]

     

    Launch Daemons:

        [loaded]    com.Cypseli.net-preferences.plist (2016-03-31) Adware!  [Remove]

            /etc/change_net_settings.sh

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-01-17) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]

        [loaded]    com.anchorfree.ajaxserver.plist (2013-11-09) [Support]

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2016-01-02) [Support]

        [loaded]    com.enhunger.net-preferences.plist (2015-11-28) Adware!  [Remove]

            /etc/change_net_settings.sh

        [not loaded]    com.enhunger.preferences.plist (2015-11-28) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2013-11-20) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-15) [Support]

        [not loaded]    com.metamuse.kjams.plist (2012-12-30) [Support]

        [not loaded]    com.opinableUpd.plist (2015-11-24) Adware!  [Remove]

            /etc/run_upd.sh

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-06-08) [Support]

        [loaded]    com.skype.skypeinstaller.plist (2016-03-03) [Support]

        [loaded]    com.sparklabs.ViscosityHelper.plist (2015-08-17) [Support]

        [loaded]    com.spotflux.Spotflux.plist (2013-03-28) [Support]

        [loaded]    com.spotflux.Spotflux.tun.plist (2016-03-08) [Support]

        [loaded]    com.teamviewer.Helper.plist (2015-01-15) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2015-12-06) [Support]

        [loaded]    com.timesoftware.timemachineeditor.helper.plist (2015-05-30) [Support]

        [loaded]    com.tunnelbear.mac.tbeard.plist (2014-09-02) [Support]

        [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-08-17) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-10) [Support]

        [failed]    com.adobe.ARM.[...].plist (2013-11-03) [Support]

        [running]    com.c-command.SpamSieve.LaunchAgent.plist (2016-06-21) [Support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-05) [Support]

        [failed]    com.jdibackup.JustCloud.autostart.plist (2015-10-04) Adware!  [Remove]

        [failed]    com.jdibackup.JustCloud.backupstart.plist (2015-10-04) Adware!  [Remove]

        [failed]    com.jdibackup.JustCloud.notify.plist (2015-10-04) Adware!  [Remove]

        [failed]    com.jdibackup.ZipCloud.autostart.plist (2015-08-25) Adware!  [Remove]

        [failed]    com.jdibackup.ZipCloud.notify.plist (2015-08-25) Adware!  [Remove]

        [not loaded]    com.victorpimentel.TVShowsHelper.plist (2012-06-11) [Support]

        [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]

        [running]    ws.agile.1PasswordAgent.plist (2014-01-26) [Support]

     

    User Login Items:

        Vuze    Application  (/Applications/Vuze.app)

     

    Other Apps:

        [running]    com.adobe.PDApp.AAMUpdatesNotifier.95072.13C91DB5-B143-42D6-9E2D-690CE827DA7B

        [running]    com.google.Chrome.60832

        [running]    com.google.gpautobackup.61792

        [running]    com.skype.skype.85152

        [loaded]    431 Apple tasks

        [running]    208 Apple tasks

     

    Internet Plug-ins:

        LogitechDeviceDetection: Unknown (2012-05-22)

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        OVSHelper: 1.1 (2016-01-31) [Support]

        Default Browser: 601 - SDK 10.11 (2016-05-05)

        Flip4Mac WMV Plugin: 3.2.0.16  - SDK 10.8 (2013-09-14) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-20) [Support]

        FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-25) [Support]

        AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

        DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-17) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-05)

        Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-25) Outdated! Update

        CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]

        AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-03-02)

        Silverlight: 5.1.10411.0 - SDK 10.6 (2013-09-15) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version

     

    User internet Plug-ins:

        CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

        Picasa: 1.0 - SDK 10.4 (2013-12-05) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]

     

    Safari Extensions:

        GMail Counter - Elia Cereda - http://elix14.altervista.org/ (2012-06-01)

        Disconnect - Disconnect - https://disconnect.me/ (2014-03-10)

        Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-08-06)

        Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-12-09)

        Stop-Reload Button - Marc Hoyois - http://hoyois.github.com/safariextensions/stopreloadbutton/ (2014-10-04)

        Franker - Yurii Soldak - http://franker.googlecode.com/ (2014-10-04)

        AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)

        Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-04-06)

        The New York Times - The New York Times - http://www.nytimes.com (2014-10-04)

        Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-02-06)

        WOT - WOT Services Ltd - http://www.mywot.com/ (2016-04-22)

        YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2014-04-08)

        Lyrics Here by Rob W - Rob Wu - https://robwu.nl/lyricshere/ (2015-06-13)

        LastPass - LastPass - https://lastpass.com (2015-06-11)

        ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2015-12-09)

     

    3rd Party Preference Panes:

        Flash Player (2016-05-10) [Support]

        Flip4Mac WMV (2013-03-30) [Support]

        Java (2016-04-24) [Support]

        Xmarks for Safari (2015-03-28) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            HD500GMAC: Disk size: 999.35 GB Disk used: 392.78 GB

        Destinations:

            500GBDisk [Local]

            Total size: 500.00 GB

            Total number of backups: 75

            Oldest backup: 11/30/15, 2:18 PM

            Last backup: 6/19/16, 7:48 AM

            Size of backup disk: Too small

                Backup size 500.00 GB < (Disk used 392.78 GB X 3)

     

    Top Processes by CPU:

            8%    WindowServer

            6%    coreaudiod

            2%    Messages

            2%    kernel_task

            1%    fontd

     

    Top Processes by Memory:

        1.66 GB    com.apple.WebKit.WebContent(7)

        726 MB    kernel_task

        606 MB    Google Chrome Helper(12)

        467 MB    Safari

        188 MB    Skype

     

    Virtual Memory Information:

        249 MB    Free RAM

        7.75 GB    Used RAM (2.11 GB Cached)

        10 MB    Swap Used

     

    Diagnostics Information:

        Jun 21, 2016, 11:56:20 AM    Self test - passed

        Jun 19, 2016, 11:58:25 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2016-06-19-235825_[redac ted].crash

            /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync

     

        Standard users cannot read /Library/Logs/DiagnosticReports.

        Run as an administrator account to see more information.

  • by markwillb,

    markwillb markwillb Jun 22, 2016 3:42 AM in response to markwillb
    Level 1 (8 points)
    Desktops
    Jun 22, 2016 3:42 AM in response to markwillb

    Let me know if you received the ETRE report that is readable. It seems that I had to use e advanced editor to keep the font the smaller size. Not using the advanced editor automatically chooses larger font. I hope you can find something in this report that gives you a clue to what is going on here. Thank you for all your help. Again, I have completed  your other suggestions of Safe boot with no success. No errant wifi or bluetooth signals. I even installed a new El Captan system with no improvement. I have run the disk utility and all is ok. I have unplugged everything from the Mac Mini except the monitor. My iPhone was turned off but makes no difference. My iPhone doesn't see any other wifi signals except my own network wifi here. That signal is very weak as well as it is at the other end of the building on another floor.

  • by lllaass,

    lllaass lllaass Jun 22, 2016 7:08 AM in response to markwillb
    Level 10 (190,886 points)
    Apple Watch
    Jun 22, 2016 7:08 AM in response to markwillb

    The report says you have a 2011 Mac Mini, not a 2012 Mac Mini.

    It also shows yo have a lot of adware installed.

    Remove everything highlighted in red as adware.

    Update Flash player.

    You have a lot of third-party kernel extension. Do you need them all?

    Are you using .tunnelblick? Make sure it is up to date

  • by markwillb,

    markwillb markwillb Jun 22, 2016 6:09 PM in response to lllaass
    Level 1 (8 points)
    Desktops
    Jun 22, 2016 6:09 PM in response to lllaass

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-23 07:58:20

    Download EtreCheck from https://etrecheck.com

    Runtime 7:10

    Performance: Below Average

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Check files] link for help with unknown files.

     

    Problem: Beachballing

     

    Hardware Information:

        Mac mini (Mid 2011)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        Mac mini - model: Macmini5,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information:

        Intel HD Graphics 3000

            S24B370 1600 x 900 @ 60 Hz

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

     

    Disk Information:

        WDC WD10JPVX-00JC3T0 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            HD500GMAC (disk0s2) / : 999.35 GB (607.18 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 1

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Unknown Files:

        /Library/LaunchDaemons/com.enhunger.preferences.plist

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Applications/Utilities/DiskWarrior4.3/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.3 - 2011-02-15) [Support]

     

            /Applications/Viscosity.app

        [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-07-10) [Support]

        [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-07-10) [Support]

     

            /Applications/spotflux.app

        [not loaded]    com.spotflux.Spotflux.tap (20111101 - 2016-03-08) [Support]

        [loaded]    com.spotflux.Spotflux.tun (20111101 - 2016-03-08) [Support]

     

            /Library/Application Support/Hotspot Shield

        [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8 - 2015-05-13) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6 - 2016-06-20) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5 - 2014-01-28) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6 - 2014-01-28) [Support]

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    159 Apple tasks

        [running]    71 Apple tasks

     

    System Launch Daemons:

        [not loaded]    42 Apple tasks

        [loaded]    161 Apple tasks

        [running]    87 Apple tasks

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-20) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

        [loaded]    com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]

        [running]    com.citrix.ReceiverHelper.plist (2013-06-07) [Support]

        [running]    com.citrix.ServiceRecords.plist (2013-06-07) [Support]

        [loaded]    com.divx.dms.agent.plist (2015-12-08) [Support]

        [loaded]    com.divx.update.agent.plist (2015-11-30) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-06-08) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2015-12-06) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-06) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-01-17) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-14) [Support]

        [loaded]    com.anchorfree.ajaxserver.plist (2013-11-09) [Support]

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2016-01-02) [Support]

        [not loaded]    com.enhunger.preferences.plist (2015-11-28) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2013-11-20) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-15) [Support]

        [not loaded]    com.metamuse.kjams.plist (2012-12-30) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-06-08) [Support]

        [loaded]    com.skype.skypeinstaller.plist (2016-03-03) [Support]

        [loaded]    com.sparklabs.ViscosityHelper.plist (2015-08-17) [Support]

        [loaded]    com.spotflux.Spotflux.plist (2013-03-28) [Support]

        [loaded]    com.spotflux.Spotflux.tun.plist (2016-03-08) [Support]

        [loaded]    com.teamviewer.Helper.plist (2015-01-15) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2015-12-06) [Support]

        [loaded]    com.timesoftware.timemachineeditor.helper.plist (2015-05-30) [Support]

        [loaded]    com.tunnelbear.mac.tbeard.plist (2014-09-02) [Support]

        [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-08-17) [Support]

     

    User Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-06-23) [Support]

        [failed]    com.adobe.ARM.[...].plist (2013-11-03) [Support]

        [running]    com.c-command.SpamSieve.LaunchAgent.plist (2016-06-23) [Support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-07-05) [Support]

        [not loaded]    com.victorpimentel.TVShowsHelper.plist (2012-06-11) [Support]

        [failed]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]

        [running]    ws.agile.1PasswordAgent.plist (2014-01-26) [Support]

     

    User Login Items:

        Vuze    Application  (/Applications/Vuze.app)

        smcFanControl    Application Hidden (/Applications/Utilities/smcFanControl.app)

        Google Drive    Application Hidden (/Applications/Google Drive.app)

        Dropbox    Application Hidden (/Applications/Dropbox.app)

     

    Other Apps:

        [running]    com.eidac.smcFanControl2.97312

        [running]    com.etresoft.EtreCheck.2374752

        [running]    com.google.GoogleDrive.61152

        [loaded]    424 Apple tasks

        [running]    173 Apple tasks

     

    Internet Plug-ins:

        LogitechDeviceDetection: Unknown (2012-05-22)

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        OVSHelper: 1.1 (2016-01-31) [Support]

        Default Browser: 601 - SDK 10.11 (2016-05-05)

        Flip4Mac WMV Plugin: 3.2.0.16  - SDK 10.8 (2013-09-14) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-20) [Support]

        FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-22) [Support]

        AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

        DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-17) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-05)

        Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-22) [Support]

        CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]

        AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-03-02)

        Silverlight: 5.1.10411.0 - SDK 10.6 (2013-09-15) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-23) Check version

     

    User internet Plug-ins:

        CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

        Picasa: 1.0 - SDK 10.4 (2013-12-05) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-08) [Support]

     

    Safari Extensions:

        uBlock - Chris Aljoudi - https://chrismatic.io/ (2016-06-22)

        Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-02-06)

        Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-12-09)

        Disconnect - Disconnect - https://disconnect.me/ (2014-03-10)

        YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2014-04-08)

        Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-04-06)

        LastPass - LastPass - https://lastpass.com (2015-06-11)

     

    3rd Party Preference Panes:

        Flash Player (2016-06-14) [Support]

        Flip4Mac WMV (2013-03-30) [Support]

        Java (2016-04-24) [Support]

        Xmarks for Safari (2015-03-28) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            HD500GMAC: Disk size: 999.35 GB Disk used: 392.16 GB

        Destinations:

            500GBDisk [Local]

            Total size: 500.00 GB

            Total number of backups: 56

            Oldest backup: 11/30/15, 2:18 PM

            Last backup: 6/23/16, 7:12 AM

            Size of backup disk: Too small

                Backup size 500.00 GB < (Disk used 392.16 GB X 3)

     

    Top Processes by CPU:

            45%    com.apple.WebKit.WebContent(4)

            36%    WindowServer

            11%    com.apple.WebKit.Networking

            9%    Safari

            6%    codesign

     

    Top Processes by Memory:

        737 MB    com.apple.WebKit.WebContent(4)

        672 MB    kernel_task

        369 MB    Safari

        188 MB    Dropbox

        188 MB    Google Drive

     

    Virtual Memory Information:

        126 MB    Free RAM

        7.88 GB    Used RAM (1.55 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Jun 23, 2016, 07:48:29 AM    Self test - passed

     

        Standard users cannot read /Library/Logs/DiagnosticReports.

        Run as an administrator account to see more information.

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