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mnrgomez

Q: My Mac stays on dark screen - wont turn on but start up chime comes up

I have a Mac Book Pro Retina 13" (mid 2015)

 

My Mac turned a year old just this month and soon after it got broken. I didnt drop it, and all that stuff, suddenly out of nowhere the screen won't show up when I turn it on. The chime comes up the keyboard is working, LED keyboard lights are working, capslock is working and all. Also, when I connected my macbook pro retina to the HDMI on TV, i could see my wallpaper, but I couldnt use it because I couldnt login to my computer.  I went to the Apple Store and they told my Mac had just expired... and I needed to pay over $500 to fix it. How unfortunate....

 

Does anyone of you know how to help me with my Mac problem?

Thank you in advance.

MacBook Pro (Retina, 13-inch,Early 2015), iOS 9.3.1

Posted on Jun 21, 2016 9:01 AM

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Q: My Mac stays on dark screen - wont turn on but start up chime comes up

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