Q: IMRemoteURLConnectionAgent taking up CPU
I need some help figuring out what to do with a process that has taken over the CPU. The computer is a brand new iMac (Retina 4K, 21.5 inch, Late 2015). 3.3 GHz Intel Core I7. Actually right now I have 3 computers with this same problem.
There is a process in Activity Monitor called IMRemoteURLConnection Agent that is taking up anywhere from 70 to 95% of the CPU. I have done a call with Apple already and first off they had never even heard of this process. After a while they figured it was related to Messages. They said it is constantly pinging the Cloud for contacts in Messages. They thought there might have been a bad golden image and had me create a new bootable disc with the latest version and install that on the computers. It doesn't help at all. It's still taking up all the CPU. There is nobody even logged into Messages. I've tried doing pram and safe boots which takes care of the issues for a few hours. Then it comes back. Has anybody had this problem and how can you fix it?
iMac, OS X El Capitan (10.11.5)
Posted on Jun 21, 2016 9:16 AM




