Riki277
Level 1 (12 points)
Notebooks

Q: Iphone 6 storage issue

Hello everybody. I've noticed that although the apps installed on my 16 GB-Iphone 6 take up less than 4 gb, there are only 4,5 gigabytes left.

I cancelled all caches but nothing changed. What can I do?

iPhone 6, iOS 9.3.2

Posted on Jun 21, 2016 12:36 PM

by BBoiss,Apple recommended
BBoiss BBoiss
Level 4 (1,404 points)
Apple Music
A:

Check your storage on your iPhone, iPad, and iPod touch - Apple Support

 

Use iTunes to check the storage on your iOS device

  1. Open iTunes on your computer.
  2. Connect your device to your computer.
  3. In iTunes, select your device. You'll see a bar that shows how much storage your iOS content uses, divided by content type.
  4. Hover your mouse over a content type, like Other or Apps, to find more information:

Here is a list of the types of content on your iOS device, and what each type includes:

  • Audio: Songs, audio podcasts, audiobooks, voice memos, and ringtones
  • Video: Movies, music videos, and TV shows
  • Photos: Camera Roll content, Photo Stream, and Photo Library
  • Apps: Installed apps
  • Books: iBooks books and PDF files
  • Documents & Data: Safari Offline Reading List, files created within apps, and app content like contacts, calendars, messages, and emails (and their attachments)
  • Other: Settings, Siri voices, system data, and cached files

More about cached files in "Other" iOS storage

Cached files are created when streaming or viewing content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your iOS device. iTunes categorizes cached music, videos, and photos as Other instead of actual songs, videos, or photos.

If storage amounts on an iOS device differ from what you see reported in iTunes

Since iTunes categorizes cached files as Other, reported usage for Music or Videos might differ. To view usage on your iOS device, go to Settings > General > Usage > Manage Storage.

Posted on Jun 22, 2016 2:07 AM

Close
Riki277

Q: Iphone 6 storage issue

  • All replies
  • Helpful answers

  • by BBoiss,Apple recommended

    BBoiss BBoiss Jun 22, 2016 2:07 AM in response to Riki277
    Level 4 (1,404 points)
    Apple Music
    Jun 22, 2016 2:07 AM in response to Riki277

    Check your storage on your iPhone, iPad, and iPod touch - Apple Support

     

    Use iTunes to check the storage on your iOS device

    1. Open iTunes on your computer.
    2. Connect your device to your computer.
    3. In iTunes, select your device. You'll see a bar that shows how much storage your iOS content uses, divided by content type.
    4. Hover your mouse over a content type, like Other or Apps, to find more information:

    Here is a list of the types of content on your iOS device, and what each type includes:

    • Audio: Songs, audio podcasts, audiobooks, voice memos, and ringtones
    • Video: Movies, music videos, and TV shows
    • Photos: Camera Roll content, Photo Stream, and Photo Library
    • Apps: Installed apps
    • Books: iBooks books and PDF files
    • Documents & Data: Safari Offline Reading List, files created within apps, and app content like contacts, calendars, messages, and emails (and their attachments)
    • Other: Settings, Siri voices, system data, and cached files

    More about cached files in "Other" iOS storage

    Cached files are created when streaming or viewing content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your iOS device. iTunes categorizes cached music, videos, and photos as Other instead of actual songs, videos, or photos.

    If storage amounts on an iOS device differ from what you see reported in iTunes

    Since iTunes categorizes cached files as Other, reported usage for Music or Videos might differ. To view usage on your iOS device, go to Settings > General > Usage > Manage Storage.

  • by Riki277,

    Riki277 Riki277 Jun 22, 2016 2:11 AM in response to BBoiss
    Level 1 (12 points)
    Notebooks
    Jun 22, 2016 2:11 AM in response to BBoiss

    I've connected the iPhone to the mac, and openned iTunes as you indicates. But, storage usage in General settings isn't the same as iTunes. In fact, while iTunes shows the correct amount of storage avaible (7 GB), the iPhone still indicates only 4,6 Gb left. Is there a way to make them equal?

  • by owlb218,

    owlb218 owlb218 Jun 23, 2016 7:44 AM in response to Riki277
    Level 1 (12 points)
    iPhone
    Jun 23, 2016 7:44 AM in response to Riki277

    I got a IPhone 6s with 64gigs onboard  what I have done is use a Scandisk wireless (wi fi) device

    and use it as a external storage  only thing you can do    you can download the app at

    scandisk  if you can't find the app contact scandisk and they will give you link to it

    make sure you ask for the IPhone app.

  • by Riki277,

    Riki277 Riki277 Jun 24, 2016 1:09 PM in response to owlb218
    Level 1 (12 points)
    Notebooks
    Jun 24, 2016 1:09 PM in response to owlb218

    Well, I've searched the app you said but I haven't found it on safari either. Are you sure that the app name is correct?

  • by owlb218,

    owlb218 owlb218 Jun 24, 2016 3:40 PM in response to Riki277
    Level 1 (12 points)
    iPhone
    Jun 24, 2016 3:40 PM in response to Riki277

    I use a SanDisk wireless flashdrive "wi fi" device Been using

    it for months it is a "external storage device"  you can find the app at the

    Apple app Store. In the search box on top type "wireless" enter

    and it should show a app called "SanDisk Connect Wireless  Media".

     

    If it does no come up go to SanDisk.com  contact SanDisk and ask for

    the IPhone app. ask for the link to their app make sure you ask for the Apple

    app.

    Hope this helps

  • by Riki277,

    Riki277 Riki277 Jun 27, 2016 12:05 PM in response to owlb218
    Level 1 (12 points)
    Notebooks
    Jun 27, 2016 12:05 PM in response to owlb218

    Thank you for answering, but unfortunately your app is useless for the problem I have. Indeed, I'm looking for a way to make storage informations provided by iTunes and iPhone general settings equal.