nikkinash

Q: i can not get my ipod nano 6th generation to turn on

How do I get My 6th generation Nano to turn on. It is fully charged but I can not turn it on and the screen is black...

iPod nano (6th generation)

Posted on Jun 21, 2016 3:21 PM

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Q: i can not get my ipod nano 6th generation to turn on

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  • by Joseph_S.,

    Joseph_S. Joseph_S. Jun 22, 2016 9:11 AM in response to nikkinash
    Community Specialists
    Jun 22, 2016 9:11 AM in response to nikkinash

    Hi nikkinash,

     

    Thank you for using Apple Support Communities. 

     

    I see that your 6th generation iPod nano will not turn on. I have a nano too and I can help you find the best resolution to this issue. 

     

    Use this article to reset your iPod if it doesn't respond when you press the buttons:

     

    Learn how to reset your iPod 

     

    Specifically, this section: 

     

    iPod nano (6th or 7th generation)

    To reset your iPod nano (7th generation), press and hold both the Sleep/Wake button and the Home button until the screen goes dark. After a few seconds, you'll see the Apple logo and then the Home screen.

    To reset your iPod nano (6th generation), press and hold both the Sleep/Wake button and Volume Down button for at least eight seconds or until you see the Apple logo. You might need to repeat this step.

    If you still need help, follow these steps:

    1. Plug your iPod into a power adapter and plug the power adapter into an electrical outlet.
      You can also plug your iPod into your computer. Make sure that the computer is on and isn't set to go to sleep.
    2. Try to reset your iPod again.

     

    Additional information and resources can be found here:

     

    iPod nano (6th generation) Support

     

    Cheers!