Q: my ipod 5 wont charge, it says to connect to itunes but it wont connect it say an unknown error has occured an everything is up to ... my ipod 5 wont charge, it says to connect to itunes but it wont connect it say an unknown error has occured an everything is up to date. ive had it over a little over 2 years now. Any ideas whats going on? more
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Helpful answers
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Jun 21, 2016 5:29 PM in response to amazedbykayby ManSinha,Do a forced restart - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.
Hold the sleep/wake and home buttons down together till you see logo - then release and allow normal boot up
If that does not work - look in here
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Jun 22, 2016 1:26 AM in response to amazedbykayby lllaass,What was the exact wording of the error message? Usually an error number or other info is listed in addition to unknown error