Ricardo7878
Level 1 (4 points)
iPhone

Q: Why can't I open my backup files on my PC?

Hi! I recently did a backup of my phone using iTunes but whenever I browse these files they're all a strange format that my computer doesn't recognize, so my question is how can I backup my files while being able to open them on my PC

iPhone 4, Windows 8

Posted on Jun 21, 2016 8:31 PM

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Ricardo7878

Q: Why can't I open my backup files on my PC?

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  • Helpful answers

  • by ADAMdotK,Helpful

    ADAMdotK ADAMdotK Jul 11, 2016 9:30 AM in response to Ricardo7878
    Level 2 (287 points)
    Apple Music
    Jul 11, 2016 9:30 AM in response to Ricardo7878

    There's no official way to open iPhone back up file. The only way you can 'use' it is to restore it to your phone via iTunes.

    There are some 3rd party applications claiming to be able to open iTunes backups but I don't recommend using them, as messing with back up itself, may cause it to be unusable when you need it. But if you really have to do it just google "open iPhone backup file" and I'm sure you will find something.

    But again, don't do it.

  • by Niel,Helpful

    Niel Niel Jul 11, 2016 9:32 AM in response to Ricardo7878
    Level 10 (312,045 points)
    Jul 11, 2016 9:32 AM in response to Ricardo7878

    Separately transfer them to your computer, or click here and use the extractor.

     

    (143047)

  • by Ricardo7878,

    Ricardo7878 Ricardo7878 Jul 11, 2016 9:31 AM in response to ADAMdotK
    Level 1 (4 points)
    iPhone
    Jul 11, 2016 9:31 AM in response to ADAMdotK

    Thanks! What I ended up doing was copying the backup folder and changing all the file formats to jpeg (since what I wanted to recover where mostly pictures) and it worked!