Desktops
Q: Given my APPLE case I.D. number how do i re-open the case?
I have a MacPro, late-2013 retina screen. I've been helped by Apple support with some problems. I was given a case I.D. number. How do I re-open the case if the problem has returned?
MacBook Pro with Retina display, OS X Yosemite (10.10.2)
Posted on Jun 21, 2016 8:37 PM
by OGELTHORPE,Apple recommended
Mac OS X
Contact Apple. These forums are Apple user to Apple user, not Apple support. Apple has your case number information.
https://support.apple.com/contact
Ciao.
Posted on Jun 22, 2016 3:50 AM