dedidude

Q: Authorizations failed and "accessing itunes store" keeps looping

hello,

 

I have problem, first I can't sign in at itunes store, then I do deauthorize at this computer. But when I try to authorize it keeps failed and message ""accessing itunes store" keeps looping. And after 10 minutes I have warning something like "bla bla bla network connection was lost ". I have good connection and have no problem with any internet connection. It's been 2 month since I have this problem, I've tried all solutions I found but still I can't connect itunes store.

 

 

I've done test suggested by Linc Davis, and the result is:

 

Start time: 12:54:10 06/22/16

 

Model Identifier: MacPro5,1

System Version: OS X 10.11.5 (15F34)

Kernel Version: Darwin 15.5.0

System Integrity Protection: Enabled

Time since boot: 2:05

 

SATA

 

   WDC WD4003FZEX-00Z4SA0                 

   Crucial_CT256MX100SSD1                 

   WDC WD20EARS-19MVWB0                   

   WDC WD40EZRX-00SPEB0                   

 

USB

 

   USB LaserStream(TM) Mouse (Avago Technologies, Pte.)

   Ultra (SanDisk Corporation)

 

boot args: nvda_drv=1

 

Log

 

   Jun 22 11:55:24 process Preview[1566] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

 

Activity

 

   Net: 892 in, 46 out (KiB/s)

 

Current downstream data: BitTorrent (UID 501) is using 652.857 KiB/s

 

Current upstream data: BitTorrent (UID 501) is using 25.9157 KiB/s

 

Memory: Adobe Photoshop (UID 501) is using 5051 MB

 

kexts

 

   com.nvidia.web.NVDAResmanWeb (10.1.1) UUID

   com.nvidia.web.NVDAGK100HalWeb (10.1.1) UUID

   com.nvidia.web.GeForceWeb (10.1.1) UUID

   tc.tctechnologies.driver.Saffire (4.1.4 18735) UUID

   com.Apowersoft.driver.AudioDevice (1.6.7) UUID

   com.focusrite.driver.FocusritePCIe (4.4.0 175) UUID

   com.nvidia.CUDA (1.1.0) UUID

   com.disc-soft.DAEMONTools.VirtualSCSIBus (1.0.2) UUID

 

Daemons

 

   com.macpaw.CleanMyMac3.Agent

   com.BlueStacks.AppPlayer.bstservice_helper

   com.charlessoft.pacifist.helper

   org.tcpdump.chmod_bpf

   com.adobe.ARMDC.Communicator

   com.transcend.RxRecoveryHelper

   com.nvidia.cuda.launcher

   com.focusrite.ControlServer

   com.elgato.eyeconnectd

   com.microsoft.office.licensing.helper

   com.rogueamoeba.instanton-agent

   com.google.keystone.daemon

   Adobe_Genuine_Software_Integrity_Service

   com.adobe.SwitchBoard

   acronis.update

   com.disc-soft.DAEMONTools.PrivilegedHelper

   com.nvidia.nvroothelper

   com.adobe.ARMDC.SMJobBlessHelper

   com.bombich.ccchelper

   tc.tctechnologies.daemon.Saffire

 

Agents

 

   com.google.keystone.system.agent

   com.disc-soft.DAEMONTools.DAEMONToolsAgent

   com.BlueStacks.AppPlayer.Service

   com.bittorrent.BitTorrent

   com.adobe.ARMDCHelper.UUID

   com.adobe.CS5ServiceManager

   com.macpaw.CleanMyMac3.Scheduler

   com.BlueStacks.AppPlayer.UninstallWatcher

   com.nvidia.nvagent

   com.spotify.webhelper

   com.tidal.LaunchHelper

   com.nvidia.CUDASoftwareUpdate

   com.acronis.monitor

   com.BlueStacks.AppPlayer.Updater

 

launchd

 

   /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

   - com.apple.installer.osmessagetracing

   /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

   - com.adobe.AAM.Startup-1.0

   /Library/LaunchAgents/com.adobe.ARMDCHelper.UUID.plist

   - com.adobe.ARMDCHelper.UUID

   /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

   - com.adobe.CS5ServiceManager

   /Library/LaunchAgents/com.google.keystone.agent.plist

   - com.google.keystone.system.agent

   /Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist

   - com.nvidia.CUDASoftwareUpdate

   /Library/LaunchAgents/com.nvidia.nvagent.plist

   - com.nvidia.nvagent

   /Library/LaunchDaemons/com.acronis.update.plist

   - acronis.update

   /Library/LaunchDaemons/com.adobe.agsservice.plist

   - Adobe_Genuine_Software_Integrity_Service

   /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist

   - com.adobe.ARMDC.Communicator

   /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist

   - com.adobe.ARMDC.SMJobBlessHelper

   /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

   - com.adobe.SwitchBoard

   /Library/LaunchDaemons/com.BlueStacks.AppPlayer.bstservice_helper.plist

   - com.BlueStacks.AppPlayer.bstservice_helper

   /Library/LaunchDaemons/com.bombich.ccchelper.plist

   - com.bombich.ccchelper

   /Library/LaunchDaemons/com.charlessoft.pacifist.helper.plist

   - com.charlessoft.pacifist.helper

   /Library/LaunchDaemons/com.disc-soft.DAEMONTools.PrivilegedHelper.plist

   - com.disc-soft.DAEMONTools.PrivilegedHelper

   /Library/LaunchDaemons/com.elgato.EyeConnect.plist

   - com.elgato.eyeconnectd

   /Library/LaunchDaemons/com.focusrite.ControlServer.plist

   - com.focusrite.ControlServer

   /Library/LaunchDaemons/com.google.keystone.daemon.plist

   - com.google.keystone.daemon

   /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist

   - com.macpaw.CleanMyMac3.Agent

   /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

   - com.microsoft.office.licensing.helper

   /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist

   - com.nvidia.cuda.launcher

   /Library/LaunchDaemons/com.nvidia.nvroothelper.plist

   - com.nvidia.nvroothelper

   /Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist

   - com.rogueamoeba.instanton-agent

   /Library/LaunchDaemons/com.transcend.RxRecoveryHelper.plist

   - com.transcend.RxRecoveryHelper

   /Library/LaunchDaemons/org.tcpdump.chmod_bpf.plist

   - org.tcpdump.chmod_bpf

   /Library/LaunchDaemons/tc.tctechnologies.Saffire.plist

   - tc.tctechnologies.daemon.Saffire

   Library/LaunchAgents/com.acronis.monitor.plist

   - com.acronis.monitor

   Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

   - com.adobe.AAM.Scheduler-1.0

   Library/LaunchAgents/com.bittorrent.BitTorrent.plist

   - com.bittorrent.BitTorrent

   Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist

   - com.BlueStacks.AppPlayer.Service

   Library/LaunchAgents/com.BlueStacks.AppPlayer.UninstallWatcher.plist

   - com.BlueStacks.AppPlayer.UninstallWatcher

   Library/LaunchAgents/com.BlueStacks.AppPlayer.Updater.plist

   - com.BlueStacks.AppPlayer.Updater

   Library/LaunchAgents/com.disc-soft.DAEMONTools.DAEMONToolsAgent.plist

   - com.disc-soft.DAEMONTools.DAEMONToolsAgent

   Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

   - com.macpaw.CleanMyMac3.Scheduler

   Library/LaunchAgents/com.spotify.webhelper.plist

   - com.spotify.webhelper

 

Startup items

 

   /Library/StartupItems/ProTec6b/DemoOver

   /Library/StartupItems/ProTec6b/Nalpeirond6b

   /Library/StartupItems/ProTec6b/ProTec6b

   /Library/StartupItems/ProTec6b/StartupParameters.plist

 

Bundles

 

   /System/Library/Extensions/AuthenticationSupport.plugin

   - com.SecuritySolutions.AuthenticationSupport

   /System/Library/Extensions/AuthenticationSupportEnabler.plugin

   - com.SecuritySolutions.AuthenticationSupportEnabler

   /System/Library/Extensions/CUDA.kext

   - com.nvidia.CUDA

   /System/Library/Extensions/FocusriteUSBAudio.kext

   - com.focusrite.driver.usb.audio

   /System/Library/Extensions/GeForceAIRPluginWeb.bundle

   - com.nvidia.web.GeForceAIRPluginWeb

   /System/Library/Extensions/GeForceGLDriverWeb.bundle

   - com.nvidia.web.GeForceGLDriverWeb

   /System/Library/Extensions/GeForceMTLDriverWeb.bundle

   - com.nvidia.web.GeForceMTLDriverWeb

   /System/Library/Extensions/GeForceTeslaGAWeb.plugin

   - com.nvidia.web.GeForceTeslaGAWeb

   /System/Library/Extensions/GeForceTeslaGLDriverWeb.bundle

   - com.nvidia.web.GeForceTeslaGLDriverWeb

   /System/Library/Extensions/GeForceTeslaVADriverWeb.bundle

   - com.nvidia.web.GeForceTeslaVADriverWeb

   /System/Library/Extensions/GeForceTeslaWeb.kext

   - com.nvidia.web.GeForceTeslaWeb

   /System/Library/Extensions/GeForceVADriverWeb.bundle

   - com.nvidia.web.GeForceVADriverWeb

   /System/Library/Extensions/GeForceWeb.kext

   - com.nvidia.web.GeForceWeb

   /System/Library/Extensions/JMicronATA.kext

   - com.jmicron.JMicronATA

   /System/Library/Extensions/NovationUSBAudio.kext

   - com.novationmusic.driver.usb.audio

   /System/Library/Extensions/NVDAGF100HalWeb.kext

   - com.nvidia.web.NVDAGF100HalWeb

   /System/Library/Extensions/NVDAGK100HalWeb.kext

   - com.nvidia.web.NVDAGK100HalWeb

   /System/Library/Extensions/NVDAGM100HalWeb.kext

   - com.nvidia.web.NVDAGM100HalWeb

   /System/Library/Extensions/NVDANV50HalTeslaWeb.kext

   - com.nvidia.web.NVDANV50HalTeslaWeb

   /System/Library/Extensions/NVDAResmanTeslaWeb.kext

   - com.nvidia.web.NVDAResmanTeslaWeb

   /System/Library/Extensions/NVDAResmanWeb.kext

   - com.nvidia.web.NVDAResmanWeb

   /System/Library/Extensions/NVDAStartupWeb.kext

   - com.nvidia.NVDAStartupWeb

   /System/Library/Extensions/Saffire.kext

   - tc.tctechnologies.driver.Saffire

   /System/Library/Extensions/Soundflower.kext

   - com.Cycling74.driver.Soundflower

   /Library/Apowersoft Mac Audio Recorder/Uninstall Apowersoft Audio Recorder.app

   - Apowersoft.Uninstall-Apowersoft-Audio-Recorder

   /Library/Audio/MIDI Drivers/FocusritePCIeMIDIDriver.plugin

   - com.focusrite.FocusritePCIe.midiplugin

   /Library/Audio/MIDI Drivers/NIUSBMIDIDriver.plugin

   - N/A

   /Library/Audio/MIDI Drivers/NovationUSBMIDIDriver.plugin

   - com.novationmusic.driver.usb.midi

   /Library/Audio/MIDI Drivers/SaffireMIDIDriver.plugin

   - tc.tctechnologies.Saffire.midiplugin

   /Library/Audio/Plug-Ins/Components/Guitar Rig 5.component

   - N/A

   /Library/Audio/Plug-Ins/Components/iZInsightAUHook.component

   - com.izotope.audioplugins.AU.Insight

   /Library/Audio/Plug-Ins/Components/iZMeterTapAUHook.component

   - N/A

   /Library/Audio/Plug-Ins/Components/iZOzone6AUHook.component

   - com.izotope.audioplugins.AU.Ozone6

   /Library/Audio/Plug-Ins/Components/iZOzone6DynamicsAUHook.component

   - com.izotope.audioplugins.AU.Ozone6DYN

   /Library/Audio/Plug-Ins/Components/iZOzone6DynEqAUHook.component

   - com.izotope.audioplugins.AU.Ozone6DYNEQ

   /Library/Audio/Plug-Ins/Components/iZOzone6EqualizerAUHook.component

   - com.izotope.audioplugins.AU.Ozone6EQ

   /Library/Audio/Plug-Ins/Components/iZOzone6ExciterAUHook.component

   - com.izotope.audioplugins.AU.Ozone6EXC

   /Library/Audio/Plug-Ins/Components/iZOzone6ImagerAUHook.component

   - com.izotope.audioplugins.AU.Ozone6IMG

   /Library/Audio/Plug-Ins/Components/iZOzone6MaximizerAUHook.component

   - com.izotope.audioplugins.AU.Ozone6MAX

   /Library/Audio/Plug-Ins/Components/iZRX5ConnectAUHook.component

   - com.izotope.audioplugins.AU.RX5Connect

   /Library/Audio/Plug-Ins/Components/iZRX5DeclickerAUHook.component

   - com.izotope.audioplugins.AU.RX5Declicker

   /Library/Audio/Plug-Ins/Components/iZRX5DeclipperAUHook.component

   - com.izotope.audioplugins.AU.RX5Declipper

   /Library/Audio/Plug-Ins/Components/iZRX5DecracklerAUHook.component

   - com.izotope.audioplugins.AU.RX5Decrackler

   /Library/Audio/Plug-Ins/Components/iZRX5DenoiserAUHook.component

   - com.izotope.audioplugins.AU.RX5Denoiser

   /Library/Audio/Plug-Ins/Components/iZRX5DereverbAUHook.component

   - com.izotope.audioplugins.AU.RX5Dereverb

   /Library/Audio/Plug-Ins/Components/iZRX5DialogueDenoiserAUHook.component

   - com.izotope.audioplugins.AU.RX5DlgDenoiser

   /Library/Audio/Plug-Ins/Components/iZRX5HumRemovalAUHook.component

   - com.izotope.audioplugins.AU.RX5HumRemoval

   /Library/Audio/Plug-Ins/Components/iZRX5MonitorAUHook.component

   - com.izotope.audioplugins.AU.RX5Monitor

   /Library/Audio/Plug-Ins/HAL/FocusritePCIeAudio.driver

   - com.focusrite.FocusritePCIeAudio

   /Library/Audio/Plug-Ins/HAL/InstantOn.driver

   - com.rogueamoeba.InstantOn.driver

   /Library/Audio/Plug-Ins/VST/Guitar Rig 5.vst

   - N/A

   /Library/Audio/Plug-Ins/VST/iZotope Insight.vst

   - com.izotope.audioplugins.VST.Insight

   /Library/Audio/Plug-Ins/VST/iZotope Meter Tap.vst

   - N/A

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Dynamic EQ.vst

   - com.izotope.audioplugins.VST.Ozone6DYNEQ

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Dynamics.vst

   - com.izotope.audioplugins.VST.Ozone6DYN

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Equalizer.vst

   - com.izotope.audioplugins.VST.Ozone6EQ

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Exciter.vst

   - com.izotope.audioplugins.VST.Ozone6EXC

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Imager.vst

   - com.izotope.audioplugins.VST.Ozone6IMG

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6 Maximizer.vst

   - com.izotope.audioplugins.VST.Ozone6MAX

   /Library/Audio/Plug-Ins/VST/iZotope Ozone 6.vst

   - com.izotope.audioplugins.VST.Ozone6

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 Connect.vst

   - com.izotope.audioplugins.VST.RX5Connect

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-click.vst

   - com.izotope.audioplugins.VST.RX5Declicker

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-clip.vst

   - com.izotope.audioplugins.VST.RX5Declipper

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-crackle.vst

   - com.izotope.audioplugins.VST.RX5Decrackler

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-hum.vst

   - com.izotope.audioplugins.VST.RX5HumRemoval

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-noise.vst

   - com.izotope.audioplugins.VST.RX5Denoiser

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 De-reverb.vst

   - com.izotope.audioplugins.VST.RX5Dereverb

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 Dialogue De-noise.vst

   - com.izotope.audioplugins.VST.RX5DlgDenoiser

   /Library/Audio/Plug-Ins/VST/iZotope RX 5 Monitor.vst

   - com.izotope.audioplugins.VST.RX5Monitor

   /Library/Audio/Plug-Ins/VST3/iZotope Insight.vst3

   - com.izotope.audioplugins.VST.Insight

   /Library/Audio/Plug-Ins/VST3/iZotope Meter Tap.vst3

   - N/A

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Dynamic EQ.vst3

   - com.izotope.audioplugins.VST.Ozone6DYNEQ

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Dynamics.vst3

   - com.izotope.audioplugins.VST.Ozone6DYN

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Equalizer.vst3

   - com.izotope.audioplugins.VST.Ozone6EQ

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Exciter.vst3

   - com.izotope.audioplugins.VST.Ozone6EXC

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Imager.vst3

   - com.izotope.audioplugins.VST.Ozone6IMG

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6 Maximizer.vst3

   - com.izotope.audioplugins.VST.Ozone6MAX

   /Library/Audio/Plug-Ins/VST3/iZotope Ozone 6.vst3

   - com.izotope.audioplugins.VST.Ozone6

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 Connect.vst3

   - com.izotope.audioplugins.VST.RX5Connect

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-click.vst3

   - com.izotope.audioplugins.VST.RX5Declicker

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-clip.vst3

   - com.izotope.audioplugins.VST.RX5Declipper

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-crackle.vst3

   - com.izotope.audioplugins.VST.RX5Decrackler

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-hum.vst3

   - com.izotope.audioplugins.VST.RX5HumRemoval

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-noise.vst3

   - com.izotope.audioplugins.VST.RX5Denoiser

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 De-reverb.vst3

   - com.izotope.audioplugins.VST.RX5Dereverb

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 Dialogue De-noise.vst3

   - com.izotope.audioplugins.VST.RX5DlgDenoiser

   /Library/Audio/Plug-Ins/VST3/iZotope RX 5 Monitor.vst3

   - com.izotope.audioplugins.VST.RX5Monitor

   /Library/Components/FLACAudioCodec.component

   - com.mycompany.myformat

   /Library/Components/FLACAudioFileComponent.component

   - com.Acme.audio.files.Components

   /Library/Extensions/Apowersoft_AudioDevice.kext

   - com.Apowersoft.driver.AudioDevice

   /Library/Extensions/FocusritePCIe.kext

   - com.focusrite.driver.FocusritePCIe

   /Library/Extensions/NIUSBAudioDriver.kext

   - com.caiaq.driver.NIUSBHardwareDriver

   /Library/Extensions/NIUSBGuitarRigMobile.kext

   - com.caiaq.driver.NIUSBGuitarRigMobileDriver

   /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

   - com.AdobeAAMDetectLib.AdobeAAMDetect

   /Library/Internet Plug-Ins/AdobePDFViewer.plugin

   - com.adobe.acrobat.pdfviewer

   /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

   - com.adobe.acrobat.pdfviewerNPAPI

   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

   - com.apple.java.JavaAppletPlugin

   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

   - com.microsoft.sharepoint.browserplugin

   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

   - com.microsoft.sharepoint.webkitplugin

   /Library/Internet Plug-Ins/Silverlight.plugin

   - com.microsoft.SilverlightPlugin

   /Library/PreferencePanes/CUDA Preferences.prefPane

   - com.nvidia.CUDAPref

   /Library/PreferencePanes/EyeConnect.prefPane

   - com.elgato.preference.EyeConnect

   /Library/PreferencePanes/MacFUSE.prefPane

   - com.google.MacFUSE

   /Library/PreferencePanes/NIUSBAudio.prefPane

   - com.caiaq.NIUSBAudioPreferencePane

   /Library/PreferencePanes/NTFS-3G.prefPane

   - org.catacombae.macntfs-3g.prefpane

   /Library/PreferencePanes/NTFSforMacOSX.prefPane

   - com.paragon-software.filesystems.ntfs.prefpanel

   /Library/PreferencePanes/NVIDIA Driver Manager.prefPane

   - com.nvidia.nvprefpane

   /Library/PreferencePanes/OSXFUSE.prefPane

   - com.github.osxfuse.OSXFUSEPrefPane

   /Library/ScriptingAdditions/Adobe Unit Types.osax

   - N/A

   Library/Audio/Plug-Ins/VST/AU/iZInsightAUHook.component

   - com.izotope.audioplugins.AU.Insight

   Library/Audio/Plug-Ins/VST/AU/iZRX5ConnectAUHook.component

   - com.izotope.audioplugins.AU.RX5Connect

   Library/Audio/Plug-Ins/VST/AU/iZRX5DeclickerAUHook.component

   - com.izotope.audioplugins.AU.RX5Declicker

   Library/Audio/Plug-Ins/VST/AU/iZRX5DeclipperAUHook.component

   - com.izotope.audioplugins.AU.RX5Declipper

   Library/Audio/Plug-Ins/VST/AU/iZRX5DecracklerAUHook.component

   - com.izotope.audioplugins.AU.RX5Decrackler

   Library/Audio/Plug-Ins/VST/AU/iZRX5DenoiserAUHook.component

   - com.izotope.audioplugins.AU.RX5Denoiser

   Library/Audio/Plug-Ins/VST/AU/iZRX5DereverbAUHook.component

   - com.izotope.audioplugins.AU.RX5Dereverb

   Library/Audio/Plug-Ins/VST/AU/iZRX5DialogueDenoiserAUHook.component

   - com.izotope.audioplugins.AU.RX5DlgDenoiser

   Library/Audio/Plug-Ins/VST/AU/iZRX5HumRemovalAUHook.component

   - com.izotope.audioplugins.AU.RX5HumRemoval

   Library/Audio/Plug-Ins/VST/AU/iZRX5MonitorAUHook.component

   - com.izotope.audioplugins.AU.RX5Monitor

   Library/Audio/Plug-Ins/VST/iZotope RX 5 Audio Editor.app

   - com.izotope.audioapps.rx5

   Library/Audio/Plug-Ins/VST/RTAS/iZInsightPTHook.dpm

   - com.izotope.audioplugins.PT.Insight

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5AmbienceMatchPTHook.dpm

   - com.izotope.audioplugins.PT.RX5AmbienceMatch

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5ConnectPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Connect

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DeclickerPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Declicker

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DeclipperPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Declipper

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DecracklerPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Decrackler

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DenoiserPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Denoiser

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DereverbPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Dereverb

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5DialogueDenoiserPTHook.dpm

   - com.izotope.audioplugins.PT.RX5DlgDenoiser

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5HumRemovalPTHook.dpm

   - com.izotope.audioplugins.PT.RX5HumRemoval

   Library/Audio/Plug-Ins/VST/RTAS/iZRX5MonitorPTHook.dpm

   - com.izotope.audioplugins.PT.RX5Monitor

   Library/Audio/Plug-Ins/VST/VST/iZotope Insight.vst

   - com.izotope.audioplugins.VST.Insight

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 Connect.vst

   - com.izotope.audioplugins.VST.RX5Connect

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-click.vst

   - com.izotope.audioplugins.VST.RX5Declicker

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-clip.vst

   - com.izotope.audioplugins.VST.RX5Declipper

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-crackle.vst

   - com.izotope.audioplugins.VST.RX5Decrackler

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-hum.vst

   - com.izotope.audioplugins.VST.RX5HumRemoval

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-noise.vst

   - com.izotope.audioplugins.VST.RX5Denoiser

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 De-reverb.vst

   - com.izotope.audioplugins.VST.RX5Dereverb

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 Dialogue De-noise.vst

   - com.izotope.audioplugins.VST.RX5DlgDenoiser

   Library/Audio/Plug-Ins/VST/VST/iZotope RX 5 Monitor.vst

   - com.izotope.audioplugins.VST.RX5Monitor

   Library/Audio/Plug-Ins/VST/VST3/iZotope Insight.vst3

   - com.izotope.audioplugins.VST.Insight

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 Connect.vst3

   - com.izotope.audioplugins.VST.RX5Connect

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-click.vst3

   - com.izotope.audioplugins.VST.RX5Declicker

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-clip.vst3

   - com.izotope.audioplugins.VST.RX5Declipper

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-crackle.vst3

   - com.izotope.audioplugins.VST.RX5Decrackler

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-hum.vst3

   - com.izotope.audioplugins.VST.RX5HumRemoval

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-noise.vst3

   - com.izotope.audioplugins.VST.RX5Denoiser

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 De-reverb.vst3

   - com.izotope.audioplugins.VST.RX5Dereverb

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 Dialogue De-noise.vst3

   - com.izotope.audioplugins.VST.RX5DlgDenoiser

   Library/Audio/Plug-Ins/VST/VST3/iZotope RX 5 Monitor.vst3

   - com.izotope.audioplugins.VST.RX5Monitor

   Library/Caches/com.apple.Safari/Extensions/AdBlock-2.safariextension

   - com.betafish.adblockforsafari

   Library/Caches/com.apple.Safari/Extensions/Auto Refresh.safariextension

   - com.agriffindesign.autorefresh

   Library/Caches/com.apple.Safari/Extensions/Hide & Seek-2.safariextension

   - net.roopc.hideandseekformac

   Library/Caches/com.apple.Safari/Extensions/IncognIt VPN Switcher.safariextension

   - com.incogniteam.safari.switcher

   Library/Caches/com.apple.Safari/Extensions/YoutubeWide.safariextension

   - com.pedrocc.youtubewide

   Library/Services/ToastIt.service

   - com.roxio.ToastItService

 

dylibs

 

   /usr/lib/libUFSDNTFS.dylib

 

Contents of /etc/hosts (UTF-8 Unicode English text)

 

   127.0.0.1     localhost

   255.255.255.255     broadcasthost

   ::1             localhost

   fe80::1%lo0     localhost

   0.0.0.0 www.rogueamoeba.com

   127.0.0.1 www.rogueamoeba.com

   127.0.0.1 www.adobe.com

   127.0.0.1 hl2rcv.adobe.com

   127.0.0.1 t3dns.adobe.com

   127.0.0.1 3dns-1.adobe.com

   127.0.0.1 3dns-2.adobe.com

   127.0.0.1 3dns-3.adobe.com

   127.0.0.1 3dns-4.adobe.com

   127.0.0.1 activate.adobe.com

   127.0.0.1 activate-sea.adobe.com

   127.0.0.1 activate-sjc0.adobe.com

   127.0.0.1 activate.wip.adobe.com

   127.0.0.1 activate.wip1.adobe.com

   127.0.0.1 activate.wip2.adobe.com

   127.0.0.1 activate.wip3.adobe.com

   127.0.0.1 activate.wip4.adobe.com

   127.0.0.1 adobe-dns.adobe.com

   127.0.0.1 adobe-dns-1.adobe.com

   127.0.0.1 adobe-dns-2.adobe.com

   127.0.0.1 adobe-dns-3.adobe.com

 

   ...and 63 more line(s)

 

Contents of /etc/pf.conf

 

   scrub-anchor "com.apple/*"

   nat-anchor "com.apple/*"

   rdr-anchor "com.apple/*"

   dummynet-anchor "com.apple/*"

   anchor "com.apple/*"

   load anchor "com.apple" from "/etc/pf.anchors/com.apple"

 

Contents of /etc/syslog.conf

 

   install.* @127.0.0.1:32376

 

Contents of /etc/pam.d/authorization

 

   auth       optional       pam_krb5.so use_first_pass use_kcminit

   auth       optional       pam_ntlm.so use_first_pass

   auth       required       pam_opendirectory.so use_first_pass nullok

   account    required       pam_opendirectory.so

 

Contents of /etc/pam.d/checkpw

 

   auth       required       pam_opendirectory.so use_first_pass nullok

   account    required       pam_opendirectory.so no_check_home no_check_shell

 

Contents of /etc/pam.d/chkpasswd

 

   auth       required       pam_opendirectory.so

   account    required       pam_opendirectory.so

   password   required       pam_permit.so

   session    required       pam_permit.so

 

Contents of /etc/pam.d/cups

 

   auth       required       pam_opendirectory.so

   account    required       pam_permit.so

   password   required       pam_deny.so

   session    required       pam_permit.so

 

Contents of /etc/pam.d/ftpd

 

   auth       required       pam_opendirectory.so

   account    required       pam_permit.so

   password   required       pam_deny.so

   session    required       pam_permit.so

 

Contents of /etc/pam.d/login

 

   auth       optional       pam_krb5.so use_kcminit

   auth       optional       pam_ntlm.so try_first_pass

   auth       optional       pam_mount.so try_first_pass

   auth       required       pam_opendirectory.so try_first_pass

   account    required       pam_nologin.so

   account    required       pam_opendirectory.so

   password   required       pam_opendirectory.so

   session    required       pam_launchd.so

   session    required       pam_uwtmp.so

   session    optional       pam_mount.so

 

Contents of /etc/pam.d/login.term

 

   account    required       pam_nologin.so

   account    required       pam_opendirectory.so

   session    required       pam_uwtmp.so

 

Contents of /etc/pam.d/other

 

   auth       required       pam_deny.so

   account    required       pam_deny.so

   password   required       pam_deny.so

   session    required       pam_deny.so

 

Contents of /etc/pam.d/passwd

 

   auth       required       pam_permit.so

   account    required       pam_opendirectory.so

   password   required       pam_opendirectory.so

   session    required       pam_permit.so

 

Contents of /etc/pam.d/rshd

 

   auth        required       pam_permit.so

   account     required       pam_nologin.so

   account     required       pam_opendirectory.so

   session     required       pam_launchd.so

 

Contents of /etc/pam.d/screensaver

 

   auth       optional       pam_krb5.so use_first_pass use_kcminit

   auth       required       pam_opendirectory.so use_first_pass nullok

   account    required       pam_opendirectory.so

   account    sufficient     pam_self.so

   account    required       pam_group.so no_warn group=admin,wheel fail_safe

   account    required       pam_group.so no_warn deny group=admin,wheel ruser fail_safe

 

Contents of /etc/pam.d/smbd

 

   account required pam_sacl.so sacl_service=smb allow_trustacct

   session required pam_permit.so

 

Contents of /etc/pam.d/sshd

 

   auth       optional       pam_krb5.so use_kcminit

   auth       optional       pam_ntlm.so try_first_pass

   auth       optional       pam_mount.so try_first_pass

   auth       required       pam_opendirectory.so try_first_pass

   account    required       pam_nologin.so

   account    required       pam_sacl.so sacl_service=ssh

   account    required       pam_opendirectory.so

   password   required       pam_opendirectory.so

   session    required       pam_launchd.so

   session    optional       pam_mount.so

 

Contents of /etc/pam.d/su

 

   auth       sufficient     pam_rootok.so

   auth       required       pam_opendirectory.so

   account    required       pam_group.so no_warn group=admin,wheel ruser root_only fail_safe

   account    required       pam_opendirectory.so no_check_shell

   password   required       pam_opendirectory.so

   session    required       pam_launchd.so

 

Contents of /etc/pam.d/sudo

 

   auth       required       pam_opendirectory.so

   account    required       pam_permit.so

   password   required       pam_deny.so

   session    required       pam_permit.so

 

Contents of /etc/periodic/daily/110.clean-tmps

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_clean_tmps_enable" in

       [Yy][Ee][Ss])

    if [ -z "$daily_clean_tmps_days" ]

    then

       echo '$daily_clean_tmps_enable is set but' \

    '$daily_clean_tmps_days is not'

       rc=2

    else

       echo ""

       echo "Removing old temporary files:"

       set -f noglob

       args="-atime +$daily_clean_tmps_days -mtime +$daily_clean_tmps_days"

       args="${args} -ctime +$daily_clean_tmps_days"

       dargs="-empty -mtime +$daily_clean_tmps_days"

       dargs="${dargs} ! -name .vfs_rsrc_streams_*"

       [ -n "$daily_clean_tmps_ignore" ] && {

    args="$args "`echo " ${daily_clean_tmps_ignore% }" |

       sed 's/[ ][ ]*/ ! -name /g'`

    dargs="$dargs "`echo " ${daily_clean_tmps_ignore% }" |

       sed 's/[ ][ ]*/ ! -name /g'`

 

   ...and 21 more line(s)

 

Contents of /etc/periodic/daily/130.clean-msgs

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_clean_msgs_enable" in

       [Yy][Ee][Ss])

    if [ ! -d /var/msgs ]

    then

       echo '$daily_clean_msgs_enable is set but /var/msgs' \

    "doesn't exist"

       rc=2

    else

       echo ""

       echo "Cleaning out old system announcements:"

       [ -n "$daily_clean_msgs_days" ] &&

    arg=-${daily_clean_msgs_days#-} || arg=

       msgs -c $arg && rc=0 || rc=3

    fi;;

       *)  rc=0;;

   esac

   exit $rc

 

Contents of /etc/periodic/daily/140.clean-rwho

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_clean_rwho_enable" in

       [Yy][Ee][Ss])

    if [ -z "$daily_clean_rwho_days" ]

    then

       echo '$daily_clean_rwho_enable is enabled but' \

    '$daily_clean_rwho_days is not set'

       rc=2

    elif [ ! -d /var/rwho ]

    then

       echo '$daily_clean_rwho_enable is enabled but /var/rwho' \

    "doesn't exist"

       rc=2

    else

       echo ""

       echo "Removing stale files from /var/rwho:"

       case "$daily_clean_rwho_verbose" in

    [Yy][Ee][Ss])

       print=-print;;

    *)

       print=;;

 

   ...and 14 more line(s)

 

Contents of /etc/periodic/daily/199.clean-fax

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   if [ -d /var/spool/fax ]; then

       echo ""

       echo "Removing scratch fax files"

       cd /var/spool/fax && \

       find . -type f -name '[0-9]*.[0-9][0-9][0-9]' -mtime +7 -delete >/dev/null 2>&1;

   fi

 

Contents of /etc/periodic/daily/310.accounting

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_accounting_enable" in

       [Yy][Ee][Ss])

    if [ ! -f /var/account/acct ]

    then

       echo '$daily_accounting_enable is set but /var/account/acct' \

    "doesn't exist"

       rc=2

    elif [ -z "$daily_accounting_save" ]

    then

       echo '$daily_accounting_enable is set but ' \

    '$daily_accounting_save is not'

       rc=2

    else

       echo ""

       echo "Rotating accounting logs and gathering statistics:"

       cd /var/account

       rc=0

       n=$daily_accounting_save

       rm -f acct.$n.gz acct.$n || rc=3

       m=$n

 

   ...and 18 more line(s)

 

Contents of /etc/periodic/daily/400.status-disks

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_status_disks_enable" in

       [Yy][Ee][Ss])

    echo ""

    echo "Disk status:"

    df $daily_status_disks_df_flags && rc=1 || rc=3

    ;;

       *)  rc=0;;

   esac

   exit $rc

 

Contents of /etc/periodic/daily/420.status-network

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_status_network_enable" in

       [Yy][Ee][Ss])

    echo ""

    echo "Network interface status:"

    case "$daily_status_network_usedns" in

       [Yy][Ee][Ss])

    netstat -i && rc=0 || rc=3;;

       *)

    netstat -in && rc=0 || rc=3;;

    esac;;

       *)  rc=0;;

   esac

   exit $rc

 

Contents of /etc/periodic/daily/430.status-rwho

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$daily_status_rwho_enable" in

       [Yy][Ee][Ss])

    rwho=$(echo /var/rwho/*)

           if [ -f "${rwho%% *}" ]

           then

       echo ""

       echo "Local network system status:"

       prog=ruptime

    else

       echo ""

       echo "Local system status:"

       prog=uptime

    fi

    rc=$($prog | tee /dev/stderr | wc -l)

    if [ $? -eq 0 ]

    then

       [ $rc -gt 1 ] && rc=1

    else

       rc=3

    fi;;

 

   ...and 3 more line(s)

 

Contents of /etc/periodic/daily/999.local

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   rc=0

   for script in $daily_local

   do

       echo ''

       case "$script" in

    /*)

       if [ -f "$script" ]

       then

    echo "Running $script:"

    sh $script || rc=3

       else

    echo "$script: No such file"

    [ $rc -lt 2 ] && rc=2

       fi;;

    *)

       echo "$script: Not an absolute path"

       [ $rc -lt 2 ] && rc=2;;

       esac

   done

   exit $rc

 

Contents of /etc/periodic/monthly/199.rotate-fax

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   echo ""

   printf %s "Rotating fax log files:"

   cd /var/log/fax

   for i in *.log; do

       if [ -f "${i}" ]; then

       echo -n " $i"

       if [ -x /usr/bin/gzip ]; then gzext=".gz"; else gzext=""; fi

       if [ -f "${i}.3${gzext}" ]; then mv -f "${i}.3${gzext}" "${i}.4${gzext}"; fi

       if [ -f "${i}.2${gzext}" ]; then mv -f "${i}.2${gzext}" "${i}.3${gzext}"; fi

       if [ -f "${i}.1${gzext}" ]; then mv -f "${i}.1${gzext}" "${i}.2${gzext}"; fi

       if [ -f "${i}.0${gzext}" ]; then mv -f "${i}.0${gzext}" "${i}.1${gzext}"; fi

       if [ -f "${i}" ]; then mv -f "${i}" "${i}.0" && if [ -x /usr/bin/gzip ]; then gzip -9 "${i}.0"; fi; fi

       touch "${i}" && chmod 640 "${i}" && chown root:admin "${i}"

       fi

   done

   echo ""

 

Contents of /etc/periodic/monthly/200.accounting

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   oldmask=$(umask)

   umask 066

   case "$monthly_accounting_enable" in

       [Yy][Ee][Ss])

    W=/var/log/wtmp

    rc=0

    remove=NO

    if [ $rc -eq 0 ]

    then

       echo ""

       echo "Doing login accounting:"

       rc=$(ac -p | sort -nr -k 2 | tee /dev/stderr | wc -l)

       [ $rc -gt 0 ] && rc=1

    fi

    [ $remove = YES ] && rm -f $W.0;;

       *)  rc=0;;

   esac

   umask $oldmask

   exit $rc

 

Contents of /etc/periodic/monthly/999.local

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   rc=0

   for script in $monthly_local

   do

       echo ''

       case "$script" in

    /*)

       if [ -f "$script" ]

       then

    echo "Running $script:"

    sh $script || rc=3

       else

    echo "$script: No such file"

    [ $rc -lt 2 ] && rc=2

       fi;;

    *)

       echo "$script: Not an absolute path"

       [ $rc -lt 2 ] && rc=2;;

       esac

   done

   exit $rc

 

Contents of /etc/periodic/weekly/320.whatis

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   case "$weekly_whatis_enable" in

       [Yy][Ee][Ss])

    echo ""

    echo "Rebuilding whatis database:"

    MANPATH=`/usr/bin/manpath -q`

    if [ $? = 0 ]

    then

       if [ -z "${MANPATH}" ]

       then

    echo "manpath failed to find any manpage directories"

    rc=3

       else

    rc=0

    /usr/libexec/makewhatis.local "${MANPATH}" || rc=3

    if [ X"${man_locales}" != X ]

    then

       for i in ${man_locales}

       do

    LC_ALL=$i /usr/libexec/makewhatis.local -a \

       -L "${MANPATH}" || rc=3

 

   ...and 9 more line(s)

 

Contents of /etc/periodic/weekly/999.local

 

   if [ -r /etc/defaults/periodic.conf ]

   then

       . /etc/defaults/periodic.conf

       source_periodic_confs

   fi

   rc=0

   for script in $weekly_local

   do

       echo ''

       case "$script" in

    /*)

       if [ -f "$script" ]

       then

    echo "Running $script:"

    sh $script || rc=3

       else

    echo "$script: No such file"

    [ $rc -lt 2 ] && rc=2

       fi;;

    *)

       echo "$script: Not an absolute path"

       [ $rc -lt 2 ] && rc=2;;

       esac

   done

   exit $rc

 

Contents of /Library/Preferences/com.apple.security.appsandbox.plist (XML  document text)

 

   <?xml version="1.0" encoding="UTF-8"?>

   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

   <plist version="1.0">

   <dict>

       <key>UnrestrictSpotlightContainerScope</key>

       <true/>

   </dict>

   </plist>

 

Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist (XML  document text)

 

   <?xml version="1.0" encoding="UTF-8"?>

   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

   <plist version="1.0">

   <dict>

    <key>Kernel Flags</key>

    <string></string>

   </dict>

   </plist>

 

Font issues: 57

 

Listeners

 

   launchd: afpovertcp

   launchd: afpovertcp

   launchd: microsoft-ds

   launchd: microsoft-ds

   kdc: kerberos

 

Safari extensions

 

   AdBlock

   Auto Refresh

   Hide & Seek

   IncognIt VPN Switcher

   YoutubeWide

 

Restricted files: 706

 

High file counts

 

   Desktop: 255

 

Elapsed time (s): 246

Mac Pro, OS X El Capitan (10.11.5)

Posted on Jun 21, 2016 11:32 PM

Close

Q: Authorizations failed and "accessing itunes store" keeps looping

  • All replies
  • Helpful answers

  • by erin_b1,

    erin_b1 erin_b1 Jun 22, 2016 11:46 AM in response to dedidude
    Community Specialists
    Jun 22, 2016 11:46 AM in response to dedidude

    Hi dedidude,

     

    Thanks for using the Apple Support Communities. I know it's important to be able to use iTunes to access your media, so I'm happy to provide you with some direction to connect to the iTunes Store again.

     

    To troubleshoot this, check out the steps that we have in our articles here:

    If you can’t connect to the iTunes Store

    Advanced steps for fixing issues with iTunes Store connection

     

    Have a great rest of your day, cheers!

  • by dedidude,

    dedidude dedidude Jun 22, 2016 7:44 PM in response to erin_b1
    Level 1 (4 points)
    iTunes
    Jun 22, 2016 7:44 PM in response to erin_b1

    thanks for reply. I have done all you suggested, but I still have this problem

  • by MoonJ.,

    MoonJ. MoonJ. Jun 23, 2016 9:36 AM in response to dedidude
    Community Specialists
    Jun 23, 2016 9:36 AM in response to dedidude

    Due to the nature of your issue, you may find more information by using another one of Apple's support resources:

    Contact Apple Support

  • by dedidude,Solvedanswer

    dedidude dedidude Jun 23, 2016 9:32 PM in response to MoonJ.
    Level 1 (4 points)
    iTunes
    Jun 23, 2016 9:32 PM in response to MoonJ.

    After I did some research on internet, I found this solution:

     

     

    1. Reset iTunes' warnings and cachesGo to the "Advanced" section of iTunes' preferences and click the buttons corresponding to resetting warnings and the iTunes cache. This seems to be the most successful fix so far.
    2. Clear iTunes preferencesThis may be an issue with corruption in the iTunes preference file, which is located in the /username/Library/Preferences/ folder and is called "com.apple.iTunes.plist." Quit iTunes, remove this file, and relaunch the program and try connecting to the iTunes store again.
    3. Clear user cachesUse a maintenance utility like OnyX, MacKeeper, Yasu, or Leopard Cache Cleaner to run a full cache cleaning routine on the system (optionally do a full "General Maintenance" routine).
    4. Reset network connectionsTry resetting your network setup by creating a new location in the Network system preferences and only adding the network port that you use to the list of network services. Then configure that port for your router/ISP and try connecting again.
    5. Turn off GeniusA couple of people have had success by turning off the Genius feature in iTunes, which can be done in the "Store" menu. Additionally, try turning off other features like Home sharing if you have it enabled. If you then are able to connect to the store you can turn Genius back on.