khwajababu

Q: Apple Maps is not showing directions in India for 'Iphone 6S'

Hi,

 

I am not getting directions for any place I search in India. I used to get the directions when I was in US but after coming here, No directions are available error is coming. Could you please let me know what's wrong with it? I reported this issue twice through the app where I have 'Report an Issue' option. But no one has responded.

 

-Khwaja

iPhone 6s, iOS 9.3.2

Posted on Jun 22, 2016 2:21 AM

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Q: Apple Maps is not showing directions in India for 'Iphone 6S'

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  • by SnickZ.,

    SnickZ. SnickZ. Jun 22, 2016 3:19 PM in response to khwajababu
    Community Specialists
    Jun 22, 2016 3:19 PM in response to khwajababu

    Thanks for joining Apple Support Communities, khwajababu.

     

    I use Apple Maps frequently myself. When I'm trying to find a location in a large city, I'd rather hear the direction then need to keep referring to my iPhone. So, since Maps is available in India and you're on the latest iOS version, let's see if I can get to the bottom of this. Feel free to skip any steps you've already tried. After each step, see if that's fixed your Maps App.


    Here are the basic troubleshooting steps you should try. 

    Get help with Maps

     

    If you've already completed those steps, I want to urge you to make a fresh backup of your iPhone 6s.

    How to back up your iPhone, iPad, and iPod touch


    Since the Maps App is part of the iOS, that would indicate there was a problem with the installation on your iPhone. You'll need to use iTunes to completely clear off the phone's hard drive and install a new copy. Using Settings on your iPhone will only remove your personal information.

    Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

     

    The first time through, when the Setup Wizard asks you what you want to use to set up your phone again, select "Set up as new iPhone". Enter your Apple ID for iTunes & App Store and iCloud, turn on Location Services by tapping Settings > Privacy and make sure your iPhone is connected to the internet through either Settings > Cellular or Settings > Wi-Fi, then see if Maps is working as it's supposed to. If it is, you can restore your information to your iPhone. 

    Restore your iPhone, iPad, or iPod touch from a backup


    Happy travels!

  • by beetelaces,

    beetelaces beetelaces Jun 22, 2016 8:24 PM in response to khwajababu
    Level 1 (91 points)
    Safari
    Jun 22, 2016 8:24 PM in response to khwajababu

    Apple Maps does not work in India.

     

    As of now you can only see some macro level information about places. It is better to stick to Google Maps.

     

    <Edited by Host>

  • by beetelaces,

    beetelaces beetelaces Jun 27, 2016 12:17 PM in response to beetelaces
    Level 1 (91 points)
    Safari
    Jun 27, 2016 12:17 PM in response to beetelaces

    Who edited my post? Is Apple playing the moderator here? There was nothing worth 'censoring' in my reply