icloud verification error when signing in

Please assist, i am getting a "verification failed error" when siging into Iphone 5c.

iPhone 5c, iOS 9.3.2

Posted on Jun 22, 2016 6:02 AM

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1 reply

Jun 22, 2016 6:24 PM in response to keamogetsefrompretoria

Hello keamogetsefrompretoria!


Looks like there's some issue with your iPhone 5c signing into iCloud. We can check a few things.


If you haven't, try restarting the iPhone first and try after that: Restart your iPhone, iPad, or iPod touch - Apple Support

Then confirm that your Apple ID is able to sign in here: Manage your Apple ID

After that, if you're still getting error messages, try a different network with the iPhone. For instance, switch to cellular (LTE/3G) if you're on Wi-Fi or try a different Wi-Fi network.


You can also check this resource: iCloud: Account troubleshooting - Apple Support


Hope those help! Regards.

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icloud verification error when signing in

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