HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch
Learn about Find the serial number or IMEI on your iPhone, iPad or iPod touch
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Helpful answers
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by Carolyn Samit,Jun 22, 2016 2:22 PM in response to mountainskytop
Carolyn Samit
Jun 22, 2016 2:22 PM
in response to mountainskytop
Level 10 (120,054 points)
Apple Watch -
Jun 23, 2016 7:54 AM in response to mountainskytopby ChrisJ4203,★HelpfulWhat troubleshooting have you tried? Reset the device. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. Do not release until you see the Apple logo. This can take up to 30 seconds or longer to work. Otherwise, connect the device to the charger, and charge for a minimum of 1 hour. Try the reset again.
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Jun 23, 2016 7:56 AM in response to ChrisJ4203by mountainskytop,Did all of the above including buying a brand new charger and even left overnight on charger and still will not power up.
What do I do now??? My whole world is on this phone!!!
Bruce Degerdon
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Jun 23, 2016 10:48 AM in response to mountainskytopby ChrisJ4203,I'm guessing if you have important information on the device that you have been creating regular backups. If this is the case, then you need to make an appointment at the Genius Bar of the nearest Apple Store to have the hardware examined.