Photos randomly deleted

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Level 1

4 points

Photos randomly deleted

THis morning I had all of my photos and everything was fine. My photostream is on and my iphone does backup automatically everynight via wifi. This afternoon when I went to access my photos they were all gone and it saved 4 photos all from random dates. I do remember a message popping up about the memory and photostream earlier in the day but I just ignored it. I've tried reinstalling the backup and clearing my phone and everything but the photos have returned to normal... Anything else I can do? Also do you know why it would have done this?

THank you

Posted on Jun 22, 2016 6:35 PM

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Answer 1

léonie

Level 10

200,699 points

Jun 22, 2016 10:39 PM in response to Chatilamr

I do remember a message popping up about the memory and photostream earlier in the day but I just ignored it.

Are your Photos only in My Photo Stream? Photo Stream photos are not included in your backup, and they are not stored in iCloud for more than a month.

Any photos older than a month will not be restored from My Photo Stream.

Are you using My Photo Stream to transfer the photos to a computer? Then look on the computer to recover them, for example in Photos on a Mac, if you are using Photos.

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