FahadTY
Level 1 (4 points)
Wireless

Q: ID

Hi there , I have a problem when I login my ID into the App Store . It says ID has been disabled! But I couldn't fix that problem and I tried to chat with the services also I couldn't with the new update . Its really hard to me . Please help me with.

iPhone 6, iOS 9.3.2

Posted on Jun 22, 2016 9:18 PM

Close
FahadTY

Q: ID

  • All replies
  • Helpful answers

  • by JovonaP.,

    JovonaP. JovonaP. Jun 23, 2016 12:40 PM in response to FahadTY
    Community Specialists
    Jun 23, 2016 12:40 PM in response to FahadTY

    Hello FahadTY,

     

    Thank you for using Apple Support Communities. I understand that your Apple ID has been disabled. I know how important it is to be able to log into the App Store and other features. I am happy to help.

    Please follow the steps in the following link to get this issue resolved:

     

    If your Apple ID is locked

     

    Have a fantastic day!

  • by FahadTY ,

    FahadTY FahadTY Jun 24, 2016 4:44 PM in response to JovonaP.
    Level 1 (4 points)
    Wireless
    Jun 24, 2016 4:44 PM in response to JovonaP.

    Hi there, I reset my password and still the same when I want to update my

    apps it says your ID has need disabled. And I can sing in to App Store. But

    I couldn't update my apps. May you help me with that please.

    Fahad.

    Thank you

     

    On Thursday, June 23, 2016, Apple Support Communities Updates <

  • by JovonaP.,

    JovonaP. JovonaP. Jun 25, 2016 5:48 AM in response to FahadTY
    Community Specialists
    Jun 25, 2016 5:48 AM in response to FahadTY

    Hi FahadTY,

     

    Thank you for following up. I am glad you were able to successfully reset your Apple ID password. If your getting the Apple ID disabled message when updating, it's possible that a different Apple ID was used to download apps and that ID is disabled. When you try to update apps, check the Apple ID shown to see if it is different than what you've been using. If so, try the same steps to reset the password.

     

    If you're unable to reset the password or continue to get errors contact Apple Support here: Contact Apple Support

     

    Have a great day!