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50&Clueless

Q: I cannot get access to Find my friends . . .

Dear Find my friends users,

 

I can't access Find my Friends under Privacy/location services/Find my Friends. In the app a message by "me," says, "Location Services off." But in System Preferences the name of the app is not accessible  or lit as the others if that makes sense. I cannot change the setting. Please tell me what I am doing wrong.

I used to use the app all of the time. Very frustrating. Please help.

 

Thank you very much!

iPhone 6 Plus, iOS 9.3.2

Posted on Jun 23, 2016 12:16 AM

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Q: I cannot get access to Find my friends . . .

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  • Helpful answers

  • by Aaron R. Deb,

    Aaron R. Deb Aaron R. Deb Jun 23, 2016 2:55 AM in response to 50&Clueless
    Level 1 (114 points)
    Jun 23, 2016 2:55 AM in response to 50&Clueless

    Hi 50&Clueless,

     

    Try holding down the power button and the home button at the same time (for about 10 secs) until you see the Apple logo.

     

    Hope this helps,

     

    Aaron

  • by 50&Clueless,

    50&Clueless 50&Clueless Jun 23, 2016 8:54 PM in response to Aaron R. Deb
    Level 1 (8 points)
    iPhone
    Jun 23, 2016 8:54 PM in response to Aaron R. Deb

    Aaron,

        I tried it. Unfortunately, it didn't do the trick. Any other ideas anyone?

     

    Thank you!

  • by Aaron R. Deb,

    Aaron R. Deb Aaron R. Deb Jun 24, 2016 12:55 PM in response to 50&Clueless
    Level 1 (114 points)
    Jun 24, 2016 12:55 PM in response to 50&Clueless

    Sorry about that,

     

    Try going to Settings>Privacy>Location Services>System Services and then you should be able to turn it on from there. I don't know if you have tried this or not.

     

    Hope this helps,

     

    Aaron

  • by 50&Clueless,

    50&Clueless 50&Clueless Jun 24, 2016 2:15 PM in response to Aaron R. Deb
    Level 1 (8 points)
    iPhone
    Jun 24, 2016 2:15 PM in response to Aaron R. Deb

    Aaron,

         I have tried that about 10 times with no luck. I also signed out of all devices on iCloud. I did get iCloud to state, "Location shared." Still not luck in the Privacy/Location settings.

        If you have any other ideas, or if anyone else does I would greatly appreciate it!! Aaron, thank you for trying to help solve the problem. You have been the only individual who has responded. (Maybe I need to call a priest in?)

     

    David

  • by Aaron R. Deb,

    Aaron R. Deb Aaron R. Deb Jun 25, 2016 4:07 AM in response to 50&Clueless
    Level 1 (114 points)
    Jun 25, 2016 4:07 AM in response to 50&Clueless

    I am sorry to hear that,

     

    Would you mind send me a screenshot of what it looks like when you try to turn location services on?

     

    Thanks,

     

    Aaron

  • by 50&Clueless,

    50&Clueless 50&Clueless Jul 1, 2016 6:03 PM in response to Aaron R. Deb
    Level 1 (8 points)
    iPhone
    Jul 1, 2016 6:03 PM in response to Aaron R. Deb

    Aaron,

        Thanks for trying to help me. You're a good guy! I finally asked a 20-year old friend of my sister's to fix it. Of course, she fixed it in about 5 minutes after saying, "What settings do have on?" I had several "Settings"  that prevented me from using the App. In the end she went into "Contacts" to share my location with the befitting persons.

     

         Now, I don't know how to take "Expert on i-phone," off of my Apple Profile. I have no idea what I pushed to activate that. That's a friggin' far cry from reality.

     

         I always say, "If you don't understand technology ask someone under 30."

     

    Cheers!

  • by Aaron R. Deb,

    Aaron R. Deb Aaron R. Deb Jul 2, 2016 9:05 AM in response to 50&Clueless
    Level 1 (114 points)
    Jul 2, 2016 9:05 AM in response to 50&Clueless

    Hi,

     

    I am glad that you finally managed to get it sorted out. Sorry that I couldn't help!

     

    Aaron