HT203370: Safari: "Could not open the page, too many redirects"
Learn about Safari: "Could not open the page, too many redirects"
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Helpful answers
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Jun 23, 2016 7:24 AM in response to Katzavby Katzav,Yes read those before not helping. Tried two Macs, iPad pro, iPhone all the same.
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Jun 23, 2016 1:46 PM in response to Katzavby Linc Davis,Please back up all data.
Launch the Keychain Access application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Keychains list, select the item named login.
From the Category list in the lower left corner of the window, select Certificates. In the list of certificates on the right, there may be one or more have a name that begins with "VeriSign". Export each such certificate by dragging it to the Desktop, then delete it from the keychain. If there are any certificates marked with a red "X" as expired or invalid, regardless of name, delete them without exporting.
If any certificatehas a blue-and-white plus sign in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Again, delete all expired or invalid certificates.
Log out or restart the computer. Test. If all is now well, back up again, then delete the certificates you exported to the Desktop.
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Jun 23, 2016 2:35 PM in response to Linc Davisby Katzav,Thanks for the super detailed explanation I may try it in the weekend on my personal Mac. But that wouldn't explain why it doesn't work from my iPad or iPhone would it?
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Jun 23, 2016 6:03 PM in response to Katzavby Linc Davis,But that wouldn't explain why it doesn't work from my iPad or iPhone would it?
No, but you hadn't mentioned that. What happens when you try the load the page on the phone with Wi-Fi turned off?
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Jun 24, 2016 5:35 AM in response to Katzavby Linc Davis,Please start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.
Test. After testing, restart as usual and post the results.
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Jun 26, 2016 8:30 AM in response to Linc Davisby Katzav,OK, I did another test and tried all devices with my wife icloud account and it works like a charm....it is something with my specific account not the devices. Any advice here?
