turtle48
Level 1
(4 points)
Q: OS X 10.11.5: Built-in trackpad not tabbing
I am using a Mid 2012 MBP 13" no retina running OS X 10.11.5.
My problem is the built-in trackpad doesn't react on a "tab" even though it is set in the system preferences. It feels like on system boot these settings are not read. To get trackpad back to work, I go into system preferences/trackpad and I un-tick and re-tick these settings. The trackpad will then work fine until the next reboot or sometimes even sleep (shut the lid, without shutdown). Then I have to do the above said again. (I only have tested this with "tab" and "secondary click", not with other settings.)
The magic mouse disconnects occasionally/random intervals. Most of the time some clicks will reconnect it but not every time. A connect from the bluetooth menu NEVER worked. The only way to reconnect the mouse once clicking doesn't do it is a reboot.
Both of the above is pretty annoying and occurs since some update of OS X. I don't remember which update, unfortunately.
FYI: As I have read in other posts I do NOT have any issues with WI-FI.
Any help would be very much appreciated.
Thanks.
MacBook Pro, OS X El Capitan (10.11.5)
chris_g1
Community Specialists
Hello turtle48,
Thank you for using Apple Support Communities.
I understand that you are having issues with the settings for your trackpad are not staying enabled. Along with issues with your Magic Mouse. I know how important it is for your trackpad and Magic Mouse to work properly for you.
I suggest starting your MacBook Pro in Safe Mode to see if the issue persists or not. While the title of the article suggests that Safe Mode is only for start up issues, I assure you that testing the issue while in Safe Mode will confirm if the issue is being caused by a software program that is on your Mac or not.
Try safe mode if your Mac doesn‘t finish starting up
If the issues do not persist while in Safe Mode restart your Mac again and allow it to start up as normal. Test and see if the issue returns after restarting as normal. If so, go to your Mac's System Preferences.
1. Click the padlock in the lower left corner and enter your admin password.
2. Click the name of the Current User from the left side column.
2. Click the tab that says Login Items.
3. Click each application one at a time that you do not need to have start up when you turn on your Mac and then click the minus sign (-).
After you have removed all the Login Items you do not need at start up, restart your Mac again and allow it to load as normal. Test the issues and see if they still persist.
Best Regards
