SS Apple watch back composite scratches?

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Level 1

56 points

SS Apple watch back composite scratches?

My apple watch is 1 month old tomorrow. I love it. I have the face of the watch protected with armorsuit screen protector. The watch is mostly on my wrist or in the charger and no where else.

But I have notices that there are all of these fine scratches all over the back composite sensor face. They are not so bad now but I can imagine that a year from now they could start impacting the sensor readings.

I assume the charger might be doing this. I saw someone post a vid about how to put some thin microfiber cloth on the charger. I may try that to keep the scratches from getting worse.

But can the scratches on the backside be polished off? And if so how?

Apple Watch

Posted on Jun 23, 2016 9:36 AM

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Answer 1

Jonathan UK

Level 10

164,015 points

Jun 23, 2016 9:49 AM in response to bob Keenan

Hi Bob

To ensure that your watch maintains all functionality, Apple does not using recommend polishing it or buffing it with abrasives.

It is also not advisable to place anything between the back of the watch and the charger. (Even accidentally leaving the very thin, original plastic wrap on the charger can cause issues with charging).

To avoid any further scratches, instead clean the back of your watch - and also the charger surface - before charging your watch. When doing so, be sure to follow Apple's instructions for cleaning your watch and the charger (including using a nonabrasive, lint-free cloth).

More information:

Cleaning and wearing Apple Watch - Apple Support

https://help.apple.com/watch/#/apd707b42a5e

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Answer 2

Jonathan UK

Level 10

164,015 points

Jun 23, 2016 10:30 AM in response to bob Keenan

If you are concerned about a potential manufacturing defect, I suggest that you contact Apple Support or make a Genius Bar reservation with a view to having your watch and charger checked under warranty:

Contact - Official Apple Support

https://twitter.com/applesupport

Keep in mind that (subject to caring for it in accordance with Apple's guidelines) your watch is covered under the Limited Warranty for one year. Should any issues arise with the sensors during that time, you can raise the matter with Apple under the terms of the warranty.

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Answer 3

bob Keenan Author

Level 1

56 points

Jun 23, 2016 10:19 AM in response to Jonathan UK

Thanks for the fast reply. The back of my watch is always clean and I checked the charger and it is clean. I have to assume that the hard surface of the charger is scratching the back of the watch a tiny bit every time I put the watch on the charger or take it off. They are very fine scratches. You really cannot see them with the band on. I only noticed it yesterday when I pulled the bands off to clean them.... and there were all these micro scratches. I do not believe that this can be a good thing.

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Answer 4

Jun 26, 2016 1:32 PM in response to bob Keenan

Try to use a CD Scratch remover it work on the front, side, and Back of My Apple Watch Stainless Steel. If that does not work, try glass polisher. And as long as it does not breech the magnetic charger/ HR sensors it should be fine

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