HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

darren12

Level 1 (4 points)

iPad

Q: my ipad id disabled and have done recovery mode but after restore it still comes up disabled

my ipad is disabled and have tried recovery method but when it turns back on it says there was a connection error and is still disabled. any help?

iPad 2

Posted on Jun 23, 2016 1:38 PM

I have this question too

Q: my ipad id disabled and have done recovery mode but after restore it still comes up disabled

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Helpful answers

by Briansyddall,

Briansyddall Jun 23, 2016 1:55 PM in response to darren12
Level 6 (9,200 points)

Apple Watch

Jun 23, 2016 1:55 PM in response to darren12

Hi
You need to contact support.apple.com
Cheers
Brian
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by sberman,

sberman Jun 23, 2016 2:43 PM in response to darren12
Level 8 (40,770 points)

Jun 23, 2016 2:43 PM in response to darren12

Often you have to try to enter recovery mode more than once to succeed.

Keep trying ... if you were not able to enter recovery mode.
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