TheGuyATX

Q: iPhone Location Services Settings Will Not Save

Previous iPhone 5 had an issue where we attempt to change location services settings under Privacy.  Got a new iPhone SE and the issue carried over to it.

 

Example.  We go to Settings -> Privacy -> Location Services.  Location Services is turned on.  Below that, there is a list of location settings for individual Apps where you can select Never, While Using the App, or Always. 

 

If we select an App, we'll say Camera for now, we can change the setting from Never to Always, the check mark moves from Never to Always, so we think the setting has been changed to Always.  Then we hit the the back arrow to go back to Location Services, but the setting has changed back to Never.  We can click back in to Camera location settings and see the check mark has moved back to Never.  "Always" should be selected, but for some reason it's not.

 

The only thing I could think of is that we used to use an App called Good for Enterprise for email.  It would use a security profile and basically take over the settings the company didn't want you to change.  But we don't use Good for Enterprise any more and the App has been installed.  I was thinking maybe there's remnants of the security profile, which would explain why the issue carried over to the new iPhone SE.  But I don't know where to go to check and see if there's a security profile still on the phone.  I would assume it would go away with the App.

 

Anybody know if/where I can go to check if there's still a security profile installed?  Anybody know what could be causing this?

 

Thanks!

iPhone SE, iOS 9.3.2

Posted on Jun 23, 2016 3:23 PM

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