hockeygal23

Q: My navigation and bluetooth are messed up

So whenever I use Apple Maps, Google Maps, or Waze, none of them can find me. They can show me the directions but they can never locate me so the navigation is essentially pointless. Also my bluetooth seems to connect to objects but the range has gotten worse so I can't mov

iPhone 6, iOS 9.3.2

Posted on Jun 23, 2016 3:34 PM

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Q: My navigation and bluetooth are messed up

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  • by becky_s22,

    becky_s22 becky_s22 Jun 24, 2016 9:21 AM in response to hockeygal23
    Community Specialists
    Jun 24, 2016 9:21 AM in response to hockeygal23

    Hello hockeygal23!

     

    Thanks for reaching out to the Apple Support Communities! I know how important it is to be able to use GPS and to connect to Bluetooth. Without knowing what steps you've done to troubleshoot, for the issue with your location not being detected, check out this article to Get help with Maps. Specifically,

     

    If you can't find your current location on your iPhone, iPad, or iPod touch

    1. Tap Settings > Privacy > Location Services and make sure that Location Services and Maps are turned on.
    2. Make sure that you've set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
    3. Restart your device.
    4. Make sure that cellular data or Wi-Fi is on.
    5. Try a different location or switch to a different Wi-Fi network. 

    Location Services uses GPS, Bluetooth, and crowd-sourced Wi-Fi hotspot and cell tower locations to determine your location. Learn more about Location Services on your iOS device.

     

    As for the issue with your Bluetooth, check out this article about Potential sources of Wi-Fi and Bluetooth interference.  

     

    Cheers!