My IPad Air isn't charging and nothing is wrong with the cable and wall plug. I got it from a pawn shop 2 years ago and it always charge slow. The charges my iPhone just fine and I'm just now have a problem charging my iPad. I've tried eveyth even re

My IPad Air isn't charging and nothing is wrong with the cable and wall plug. I got it from a pawn shop 2 years ago and it always charge slow. The charges my iPhone just fine and I'm just now have a problem charging my iPad. I've tried eveyth even restaring it.

iPad Air, iOS 9.3.2, Sixth Apple Product

Posted on Jun 23, 2016 8:47 PM

Reply
1 reply

Jun 24, 2016 12:46 PM in response to Arielbrown

Hey there Arielbrown!


It looks like your iPad Air has been charging slowly and now not at all with the charger that came with it. We can check a few things out.


It could be that the wall charger is one made to work with an iPhone and not the iPad. iPads need higher wattage chargers due to them having bigger batteries than iPhones and iPod touches. Check this article to see if the charger has the correct wattage: Using iPad power adapters with your iPhone, iPad, and iPod - Apple Support


If the charger is the right one, and since you've restart it, let's force restart to see if that changes things with the iPad before connecting it to a computer with iTunes installed to see if iTunes sees it and charges it: Restart your iPhone, iPad, or iPod touch - Apple Support


If it doesn't charge through the computer and the cable and charger still work with other devices, then the iPad Air can possibly need service: Apple - Support - Product Selection

Hope that helps.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IPad Air isn't charging and nothing is wrong with the cable and wall plug. I got it from a pawn shop 2 years ago and it always charge slow. The charges my iPhone just fine and I'm just now have a problem charging my iPad. I've tried eveyth even re

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.