HT204315: Report a lost or stolen Apple product
Learn about Report a lost or stolen Apple product
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All replies
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Helpful answers
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Jun 24, 2016 10:43 AM in response to fisnik nuhiuby Georg Portenkirchner,Do you know that this is a public forum and everybody can see what you wrote?
So better be careful to publish email addresses or phone numbers!
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Jun 24, 2016 10:41 AM in response to fisnik nuhiuby Meg St._Clair,We cannot reset your phone. You need the Apple ID and passcode to which it's currently locked. If the Apple ID is yours, start here:
If the Apple ID/passcode belongs to someone else, only that person can unlock the phone.