D_Alt99
Level 1 (6 points)
Apple Music

Q: "iCloud music library cannot be enabled"

I just got the iPhone 6s Plus and I got everything back from iCloud backup except for my music library. I've tried to turn on "iCloud music library" several times and it shows "iCloud music library cannot be enabled", what do I do? Someone please help! Thank you!

iPhone 6s Plus, iOS 9.3.1

Posted on Jun 24, 2016 8:02 PM

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D_Alt99

Q: "iCloud music library cannot be enabled"

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  • Helpful answers

  • by itskaywills,

    itskaywills itskaywills Jun 25, 2016 12:17 AM in response to D_Alt99
    Level 1 (4 points)
    Apple Music
    Jun 25, 2016 12:17 AM in response to D_Alt99

    Im having the same issue. I purchased a new MacBook Pro last night, it won't load my iCloud music library at all. I read online that an easy fix is to sign out of your Apple Music account on all your devices. I did that, and now I can't load my library on any of my devices at all. I'm hoping it's just a temporary server error. Very stressful.. I have years worth of music completely gone right now.

  • by R4PH4HB,

    R4PH4HB R4PH4HB Jun 25, 2016 1:40 AM in response to itskaywills
    Level 1 (8 points)
    Apple Music
    Jun 25, 2016 1:40 AM in response to itskaywills

    It's probably a server issue.

     

    I've just renewed my subscription after a problem with my credit card and it won't fetch my library back in any of my devices.

  • by bezwickk,

    bezwickk bezwickk Jun 25, 2016 5:00 AM in response to D_Alt99
    Level 1 (4 points)
    iCloud
    Jun 25, 2016 5:00 AM in response to D_Alt99

    I was recently having this same issue, I literally just kept on trying until it finally enabled. It took upwards of 30+ tries.

    Its a hassle but thats the only thing that made it work eventually.

  • by brodashaw,

    brodashaw brodashaw Jul 12, 2016 11:34 AM in response to D_Alt99
    Level 1 (4 points)
    Jul 12, 2016 11:34 AM in response to D_Alt99

    I've tried over 100 times today with no luck at all. Incredibly frustrating.

  • by Esponja,

    Esponja Esponja Oct 7, 2016 6:03 AM in response to brodashaw
    Level 1 (4 points)
    Oct 7, 2016 6:03 AM in response to brodashaw

    Did you ever solve this? I've had this problem for 2 months. I've contacted Apple support and it has been escalated to engineering and in 2 months there is no solution. I've tried everything I've found in the Apple Support forums, everything that Apple Support senior advisor suggested including restoring iPhone and iPad as new devices, etc. I've tried enabling iCloud music library about 3 to 30 times daily and nothing seems to work.