Invalid sim Moving from GiffGaff to EE??

Ok so Im currently on the giffgaff network and i want to change to EE so i ordered a sim online and it came in the post, so I put it in my iPhone and it just says invalid sim and i can't even use my phone with my new sim in my iPhone 6s is defenetly unlocked to all networks please help???

iPhone 5s, iOS 9.3.1

Posted on Jun 24, 2016 7:20 PM

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1 reply

Jun 25, 2016 9:27 AM in response to Applethebest1

Thanks for using Apple Support Communities.


It sounds like you are unable to get your new SIM working in your iPhone 5s. There may be a couple reasons why this is occurring. If you are sure that your device is unlocked and can be used with different network service providers, then please try the steps in the links below to assist with resolving your invalid SIM issue:


If you can‘t activate your iPhone


If you get an alert about the SIM card in your iPhone


You may need to contact the network provider to verify that the SIM is active. This should do the trick.


Have a great day.

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Invalid sim Moving from GiffGaff to EE??

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