Hi guys, I downloaded itunes 12.4.1.6 im using windows 7 64 bit. And after installing it. The program wont Open. The error says Itunes has stopped working. Can you please help me so that i can back up my iphone. Thanks
iPhone 5c, iOS 9.3.2
Hi mr.jcabbuag,
Thank you for using Apple Support Communities. I see that you've been receiving errors when trying to launch iTunes in Windows 7. I know how important it is to be able use iTunes, especially when you need to back up your iPhone. I am here to help.
The steps in the following link can resolve this issue:
Fix unexpected quits or launch issues in iTunes for Windows
Have a fantastic day.
Itunes not working
