HT201354: If you forgot your Apple ID
Learn about If you forgot your Apple IDQ: My iCloud is stuck on an old Apple ID that is a hotmail address I no longer have access to and I have long forgotten the password. ... My iCloud is stuck on an old Apple ID that is a hotmail address I no longer have access to and I have long forgotten the password. How do I change the ID on iCloud to the current one? more
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by King_Penguin,Jun 25, 2016 12:02 AM in response to donaldfrominverness
King_Penguin
Jun 25, 2016 12:02 AM
in response to donaldfrominverness
Level 10 (132,868 points)
iTunesYou can reset the password by answering the account's security questions on http://iforgot.apple.com
If you can't remember them then try contacting UK Support (I assume that you are in Inverness in Scotlan) and see if they can reset the password for you : Contact Apple for help with Apple ID account security - Apple Support
Or, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it