Dream8888

Q: How do I check my in app purchases

I Need to know how much I owe to update my apps

iPhone 5c, iOS 9.3.1

Posted on Jun 25, 2016 12:44 AM

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Q: How do I check my in app purchases

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  • by irina_w,

    irina_w irina_w Jun 25, 2016 1:26 PM in response to Dream8888
    Community Specialists
    Jun 25, 2016 1:26 PM in response to Dream8888

    Hi there Dream888,

     

    So glad you came to the Apple Support Communities for help with updating your apps.  Keeping your apps up-to-date is the best way to enjoy them functioning at their best.  Sometimes the iTunes Store will prevent you from updating apps if there's a billing issue.  If you're unable to update your apps due to a billing error with the iTunes Store, I have the perfect article to help you resolve this:

     

    Pay an unpaid balance in the iTunes Store

     

    When you try to make a purchase

    If you have an unpaid balance from a previous purchase, you'll see this message: "There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem. If you cancel you will not be able to buy until this billing issue has been resolved."

    You can pay your balance using these steps:

    1. Click Purchase History on the message. You'll see the unpaid balance in your purchase history. Your purchase history will show your most recent purchases first. To see details of any purchase, click the arrow to the left of the order date.

     

    Have a great day!