-
All replies
-
Helpful answers
-
Jun 28, 2016 11:40 AM in response to tmusic15by stuckboss,Hey tmusic15!
It looks like your iPod nano's screen isn't letting you past the first screen in the Music app and is non-responsive. We can certainly work on that and help get it going.
You can check out this link: Get help with your iPod nano (7th generation) - Apple Support
The specific steps to try first would be:
If you need help with the display on your iPod, learn what to do:
- Reset your iPod. Press and hold the Sleep/Wake and Home buttons until you see the Apple logo. If you see the Apple logo, connect your iPod to your computer and make sure that it shows up in iTunes.
- If you don't see the Apple logo or your iPod in iTunes, try to connect it to iTunes and restore.
- Clean the screen with a microfiber polishing cloth.
- Don't wear gloves while using the touchscreen and make sure that your hands are dry.
- If you have a protective cover on the touchscreen, try to remove it.
Best wishes.
