HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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Q: Cannot restore my iPad using Apple Support

I am trying to set up a spare iPad3. I have not been able to access it, as there is some passcode on it I do not know. I have followed the directions here, even using recovery mode, but I still cannot restore my iPad so I can use it. I called Apple for support, and was on hold for 15 minutes.

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Posted on Jun 25, 2016 8:01 PM

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Q: Cannot restore my iPad using Apple Support

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