Edlag
Level 1 (4 points)
iTunes

Q: iTunes will not download movies

I am working on a windows computer using iTunes 12.4.0.119 and it will not download a few of my episodes of Game of Thrones.  It downloaded most of them but now about 15 or so just get an error.  The episodes are still in the store and I just purchased them a few weeks ago.  They will download to my phone with no issues but iTunes will error when I try with my computer.

Windows 10

Posted on Jun 25, 2016 8:29 PM

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Edlag

Q: iTunes will not download movies

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  • by erin_b1,

    erin_b1 erin_b1 Jun 26, 2016 1:38 PM in response to Edlag
    Community Specialists
    Jun 26, 2016 1:38 PM in response to Edlag

    Hi there Edlag,

     

    Welcome to the Apple Support Communities! It sounds like you are having issues downloading your Game of Thrones episodes from iTunes for Windows. I know that I wouldn't want to miss an episode either, so I'll do what I can to provide you with some ideas on how to resolve this.

     

    To begin, take a look at this article:

     

    If you can’t connect to the iTunes Store

     

    After you try out those steps, this resource has more advanced troubleshooting for issues within the iTunes Store:

     

    Advanced steps for fixing issues with iTunes Store connection

     

    If you're needing more ideas, make sure to include the specific error message that you're seeing. That will help the community to provide the most relevant information for you.

     

    All the best!