Q: Watch Seems to Restart After Pressing Snooze
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Jun 26, 2016 7:15 AMby Jonathan UK,Rok73 wrote:
I obviously don't want to reset the watch and restore it without backup because I'd loose 14 months of health data.
Hi
If you set your watch up as a new watch, your previous Activity and Health data will still be retained in the Activity app and Health app on your iPhone.
Your "old" watch will still be logged as the source of historic data and your "new" watch will act as a new data source, contributing Health and Activity data from now on.
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Jun 26, 2016 7:18 AMby Jonathan UK,If the issue persists, then - given the steps that you have already tried - I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked (under warranty, if eligible):
Contact - Official Apple Support
https://twitter.com/applesupport
http://www.apple.com/retail/geniusbar/
To check warranty status (the serial number is on the back of your watch):
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Jun 27, 2016 3:29 AMby Rok73,I've reset the watch and set it up as new and all health data is still there. The Apple still appears after pressing snooze, though. BTW, I've recently got my watch exchanged for a new one (didn't mention that before) because of the chipped back issue. The snooze issue already appeared on the old watch.
I am thinking if the issue is related to the charger. I will try my GF's later this evening and see if the issue persists, I don't expect it to, though.
