Janthea

Q: Problem with icloud calendar on Outlook

I've just installed new Office with Outlook.  I went into iCloud settings and synced my mail, calendar and contacts with Outlook.  I can see my email in Outlook but not my calendar and contacts. How do I get my contacts and calendar into Outlook..

Windows 10, Toshiba Satellite

Posted on Jun 26, 2016 6:51 AM

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Q: Problem with icloud calendar on Outlook

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  • by Jesse_K,

    Jesse_K Jesse_K Jun 27, 2016 10:19 AM in response to Janthea
    Community Specialists
    Jun 27, 2016 10:19 AM in response to Janthea

    Hi Janthea,

     

    I understand your e-mails are showing in Outlook but not your contacts or calendar. I personally have to have my calendar on all of my devices or I would lose track of something so I can see why this is a big issue.

     

    I looked around some and this article has the steps needed to help you resolve this issue.

    Get help using Outlook with iCloud for Windows 

     

    Calendar, Contacts and Reminders

    If you need help with your Calendar, Contacts and Reminders with iCloud for Windows, try these steps. 
    When you open iCloud Reminders on your Windows PC, they're labeled Tasks and appear within the Tasks section.


    Turn iCloud Calendar, Contacts and Reminders off and back on

    1. Close Outlook.
    2. Open iCloud for Windows.
    3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
    4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
    5. Open Outlook.


    Make sure that the iCloud Outlook Add-in is on
    The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps to turn on the Add-in:


    In Outlook 2010 and later:

    1. Select the File menu.
    2. Click Options in the left panel.
    3. Click Add-ins in the left panel of the Outlook Options window.
    4. Look at the list of add-ins in the Active Application Add-ins section.
    5. Select the iCloud Outlook Add-in.

    In Outlook 2007:

    1. From the Tools menu, select Trust Center.
    2. Select Add-ins from the left column.
    3. Look at the list of add-ins in the Active Application Add-Ins section.
    4. Select the iCloud Outlook Add-in.

    Make sure that iCloud isn’t your default account in Data Files
    When iCloud is set as your default account in Data Files, your data won't sync between your devices. 

    Outlook 2010 and later:

    1. Select File > Info > Account Settings > Data Files. 
    2. If iCloud is listed as the default account in the Comments column, select a different account.
    3. Click Set as Default.

    Outlook 2007:

    1. Select File > Data File Management > Data Files. 
    2. If iCloud is listed as the default account in the Comments column, select a different account.
    3. Click Set as Default.

    Restart your computer
    Turn your computer off and back on.

    Cheers and have a great day!

  • by Janthea,

    Janthea Janthea Jun 28, 2016 3:58 AM in response to Jesse_K
    Level 1 (17 points)
    iCloud
    Jun 28, 2016 3:58 AM in response to Jesse_K

    Thanks for this Jesse but this does not seem to work with Office 2016.  I can see the emails but calendar and contents are missing.

  • by Jesse_K,

    Jesse_K Jesse_K Jun 28, 2016 8:33 AM in response to Janthea
    Community Specialists
    Jun 28, 2016 8:33 AM in response to Janthea

    If those steps do not work we would want to re-install iCloud for windows:

     

    Download iCloud for Windows 

     

    Doing so will verify the iCloud for Windows software is fully up to date.