HT201354: If you forgot your Apple ID

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zaw102

Q: i forgot my apple id and password with iphone activation lock

my iphone firmware restore with computer

after restore iphone activation icloud is lockd

i forgot my apple id and password

how to solve

thanks

Posted on Jun 26, 2016 11:01 AM

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Q: i forgot my apple id and password with iphone activation lock

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 26, 2016 11:03 AM in response to zaw102
    Level 10 (132,868 points)
    iTunes
    Jun 26, 2016 11:03 AM in response to zaw102

    Are you still logged into the account anywhere so that you can look it up ? Or do you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you tried : If you forgot your Apple ID - Apple Support ?

     

    If you still can't find it, and if you were the original purchaser of the phone (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it