Q: ipod Shuffle won't start

Hi, got a strange problem since today. My shuffle won't play any songs - I can connect it to itunes it finds it immediately. all songs are on the device. I tried to restore the shuffle and reuploaded the songs - did not help.

It seems like it does not charge it, had it hooked on for hours and orange light is stable at most, but no change in playing. What can I do?

iPod shuffle (4th generation late 2012)

Posted on Jun 26, 2016 9:58 AM

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Q: ipod Shuffle won't start

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by steven_a1,

steven_a1 Jun 27, 2016 10:43 AM in response to InsideBunny
Community Specialists

Jun 27, 2016 10:43 AM in response to InsideBunny

Hello InsideBunny.

Thank you for using the Apple Support Communities. I see that your iPod Shuffle seems to be having an issue. You've already performed great troubleshooting. I'm happy to provide you with further direction to resolve this.

Since you have already restored your iPod Shuffle, let's continue by resetting it. Here's an Apple knowledge base article with steps:

How to reset your iPod shuffle

Here's an additional article about your iPod Shuffle battery indicator:

Check the status light and battery charge on your iPod shuffle

Best regards.
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by steven_a1,

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