Apple's most recent camera raw files update broke camera raw files.
I found the download page for what I assume was the previous update version, which worked fine
https://support.apple.com/kb/DL1855?locale=en_US
but when I downloaded it and tried to install it, macOS says there is already a more recent version and provides no option to just go ahead and install the older version anyways.
Any ideas? I appreciate any help you can give 🙂
The download file you pointed to is version 6.18. However, that was two revisions ago:
If you never tried to download 6.20, released three days ago, try it now.
Digital Camera RAW Compatibility Update 6.20
Here is the 6.19 download. Of course, since it's now obsolete, I don't know if you can install it.
Thank you, sberman.
Yes, I installed the most recent version 6.20 a few days ago, and that is what caused the problem, that's why I need to uninstall it and go back to the previous version.
It doesn't really matter to me which previous version, because they all worked.
FWIW, I would try re-downloading 6.20 again and re-install. I have 6.20 installed on 3 different Macs and RAW support is fine.
How would I go about re-downloading it?
you could click on the link sberman posted.
Okay, I re-downloaded the update from that link (6.20) and restarted Photoshop but it's still not working.
It will open DNG files, it still isn't opening the regular CR2 files.
Well first of all, Adobe has their own RAW support separate from Apple's. Which camera?
I have to run. See if your camera is supported by Adobe…
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
Yeah, it's listed, I've used it for years and it has always worked until this last Apple update.
Do you know if it is just not possible to uninstall the Apple raw plugin all together? Then I could just go back to that 6.19 version that worked fine.
Which version of Photoshop and which version of OSX are you running?
CS5 and the latest version of El Capitan
FWIW…
1. CS5 is not compatible with El Capitan according to Adobe.
2. Apple RAW support has no affect on Adobe RAW support.
3. It is likely one can remove the Apple Raw plugin but not necessarily safely and it would make no difference.
4. You need to make sure you have the latest Adobe Raw plugin which is 9.6
Beyond that, you should contact Adobe support.
It has always worked for me until Apple's update. It still works fine on my old iMac because I haven't installed the update yet.
How To Uninstall Camera Raw Update
