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R Larson

Q: how can i use my instore credits to watch a movie

how can i use my instore credits to watch a movie

Posted on Jun 27, 2016 1:57 AM

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Q: how can i use my instore credits to watch a movie

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  • by chris_g1,Helpful

    chris_g1 chris_g1 Jun 27, 2016 5:10 PM in response to R Larson
    Community Specialists
    Jun 27, 2016 5:10 PM in response to R Larson

    Hello R Larson,

     

     

    I see you’re wanting to use an in store credit to watch a movie. I’ll be happy to get you pointed in the right direction. First, let's see if we can find out if the credit is an iTunes gift card credit or an Apple Store credit. This article will help to determine which it might be:

     

    What type of gift card do I have? - Apple Support

     

    If the credit is for iTunes, you can simply check your balance using the instructions found in the article below and use it to either rent or purchase a movie to view:

     

    See your iTunes credit balance - Apple Support

     

    If the store credit is an Apple Store gift card credit, then you would not be able to use this in iTunes to watch a movie.

     

    Hope this helps. Cheers!

  • by R Larson,

    R Larson R Larson Jun 27, 2016 5:22 PM in response to chris_g1
    Level 1 (5 points)
    iTunes
    Jun 27, 2016 5:22 PM in response to chris_g1

    Here is the wording form the law suit...

     

     

    *We are happy to inform you that the Court in charge of these cases has

    approved the Apple Settlement. By June 24, 2016

    <https://mail.google.com/mail/ca/u/0/#m_5278812971654953400_>, you will

    have an automatic credit in your Apple account. You can use your credit

    online for the purchase of products or services sold by Apple on iBooks,

    iTunes, or the App Store. If your account does not reflect this credit,

    please contact Apple's customer service.*

     

    It says iTunes store. So, I should be able to rent movies?

     

    Thanks again.

     

    On Mon, Jun 27, 2016 at 5:14 PM, Richard ***** <*******@gmail.com>

     

    <Personal Information Edited by Host>

  • by chris_g1,

    chris_g1 chris_g1 Jun 27, 2016 5:59 PM in response to R Larson
    Community Specialists
    Jun 27, 2016 5:59 PM in response to R Larson

    Thanks for replying. You can use that second link I posted above to check your iTunes Credit balance. The credit you're supposed to get will allow you to purchase music, movies, or books. If the credit is not available you can contact our iTunes team using the following link:

    Apple - Support - Product Selection

     

    Have a great rest of your day!