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Helpful answers
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Jun 28, 2016 6:53 AM in response to Sharulmizamby JovonaP.,Hello Sharulmizam,
Thank you for using Apple Support Communities. I see you've been having issues with microphone sound during calls. I know it's extremely important to be heard clearly on all calls. I am happy to help.
There are three microphones on your iPhone, each of them will need to be tested. Please use the following link for help with locating each microphone and steps to test them. Also, use the "Get help" section for additional troubleshooting and options.
Get help with microphones on your iPhone, iPad, and iPod touch
Have an amazing day!
