My mac mid 2012 goes off by itself

My mac mid 2012 goes off randomly, I'm currently running OsX El Capitan and I updated my ram to 16gb 1600 MHz DDR3. The problem begins with a screen glitch, the screen divides and doesn't goes off, it just stays on but besides turn off the computer with the button I can't do anything. When I restart the computer messages like this one appear. What can I do to make my computer works like before?


Mon Jun 27 09:46:13 2016


*** Panic Report ***

panic(cpu 0 caller 0xffffff800c5076a6): "thread_deallocate: thread not properly terminated\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/osfmk/ke rn/thread.c:569

Backtrace (CPU 0), Frame : Return Address

0xffffff91f7593d50 : 0xffffff800c4dab12

0xffffff91f7593dd0 : 0xffffff800c5076a6

0xffffff91f7593e00 : 0xffffff800c538b77

0xffffff91f7593e30 : 0xffffff800c4df283

0xffffff91f7593e60 : 0xffffff800c4c28b8

0xffffff91f7593ea0 : 0xffffff800c4d2665

0xffffff91f7593f10 : 0xffffff800c5b8dca

0xffffff91f7593fb0 : 0xffffff800c5ecc86


BSD process name corresponding to current thread: crashpad_handler



Thank you 🙂


Mac OS version:

15F34


Kernel version:

Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

Kernel slide: 0x000000000c200000

Kernel text base: 0xffffff800c400000

__H

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Jun 27, 2016 9:15 AM

Reply
10 replies

Jun 27, 2016 10:34 AM in response to Acteon8

If this unusual problem follows exactly your memory upgrade, return the new DIMMs to the seller and buy ones that are GUARANTEED to work in your exact model Mac.


In the US, these can be obtained from OWC/MacSales, Data Memory Systems, and sometimes Crucial (Crucial is very conservative about what they support). If not in the US, please let us know what market(s) can service your needs easily.

Jun 27, 2016 1:24 PM in response to OGELTHORPE

This is the entire report for this one, do you want another one? I think I might have saved another one


Anonymous UUID: 73BABAA2-521C-E9CE-3D61-4C4072634B24


Mon Jun 27 09:46:13 2016


*** Panic Report ***

panic(cpu 0 caller 0xffffff800c5076a6): "thread_deallocate: thread not properly terminated\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/osfmk/ke rn/thread.c:569

Backtrace (CPU 0), Frame : Return Address

0xffffff91f7593d50 : 0xffffff800c4dab12

0xffffff91f7593dd0 : 0xffffff800c5076a6

0xffffff91f7593e00 : 0xffffff800c538b77

0xffffff91f7593e30 : 0xffffff800c4df283

0xffffff91f7593e60 : 0xffffff800c4c28b8

0xffffff91f7593ea0 : 0xffffff800c4d2665

0xffffff91f7593f10 : 0xffffff800c5b8dca

0xffffff91f7593fb0 : 0xffffff800c5ecc86


BSD process name corresponding to current thread: crashpad_handler


Mac OS version:

15F34


Kernel version:

Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

Kernel slide: 0x000000000c200000

Kernel text base: 0xffffff800c400000

__H

Jun 27, 2016 1:33 PM in response to OGELTHORPE

This is one of the old ones:

nonymous UUID: 73BABAA2-521C-E9CE-3D61-4C4072634B24

Wed Jan 6 18:37:45 2016

*** Panic Report *** panic(cpu 0 caller 0xffffff800e9d155a): Kernel trap at 0xffffff800edb518c, type 12=stack bounds, registers: CR0: 0x000000008001003b, CR2: 0x000000010d6b5000, CR3: 0x0000000006e2c01d, CR4: 0x00000000001626e0 RAX: 0xffffff800f127358, RBX: 0xffffff801ab710b0, RCX: 0x0000000003000000, RDX: 0xffffff801ab8d510 RSP: 0xf81fad3df3900076, RBP: 0xffffff90a9c3be20, RSI: 0x0000000000000002, RDI: 0xffffff801ab8d510 R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff801ad155a0 R12: 0xffffff801ab8d510, R13: 0x000000000000000a, R14: 0xffffff801ab71270, R15: 0xffffff801ab8d4b8 RFL: 0x0000000000010206, RIP: 0xffffff800edb518c, CS: 0x0000000000000008, SS: 0x0000000000000000 Fault CR2: 0x000000010d6b5000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

Backtrace (CPU 0), Frame : Return Address 0xffffff8081e86c50 : 0xffffff800e8de792 0xffffff8081e86cd0 : 0xffffff800e9d155a 0xffffff8081e86eb0 : 0xffffff800e9ef233 0xffffff8081e86ed0 : 0xffffff800edb518c 0xffffff90a9c3be20 : 0xffffff800edb5637 0xffffff90a9c3be60 : 0xffffff800e8d90fd 0xffffff90a9c3bea0 : 0xffffff800e9d1d9e 0xffffff90a9c3bec0 : 0xffffff800e9ef1ff

BSD process name corresponding to current thread: autofsd

Mac OS version: 15C50

Kernel version: Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64 Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93 Kernel slide: 0x000000000e600000 Kernel text base: 0xffffff800e800000 __HIB text base: 0xffffff800e700000 System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 15640594110 last loaded kext at 2806481255: com.apple.driver.AppleUSBTCButtons 245.4 (addr 0xffffff7f90b67000, size 20480) loaded kexts: com.apple.driver.AppleUSBTCButtons 245.4 com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4 com.apple.driver.AppleUSBTCKeyEventDriver 245.4 com.apple.driver.AppleUSBTCKeyboard 245.4 com.apple.driver.AppleIRController 327.5 com.apple.driver.CoreStorageFsck 517.20.1 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 38 com.apple.iokit.SCSITaskUserClient 3.7.7 com.apple.iokit.IOAHCIBlockStorage 2.8.5 com.apple.driver.AirPort.Brcm4331 800.20.24 com.apple.driver.AppleFWOHCI 5.5.2 com.apple.driver.AirPort.Brcm4360 1020.17.1a1 com.apple.iokit.AppleBCM5701Ethernet 10.1.12 com.apple.driver.AppleSDXC 1.7.0 com.apple.driver.AppleAHCIPort 3.1.8 com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleACPIButtons 4.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 4.0 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0 com.apple.nke.applicationfirewall 163 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleIntelCPUPowerManagement 218.0.0 com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 com.apple.driver.AppleUSBMultitouch 250.5 com.apple.iokit.IOUSBHIDDriver 900.4.1 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 com.apple.driver.usb.AppleUSBHub 1.0.1 com.apple.driver.CoreStorage 517.20.1 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7 com.apple.iokit.IOBDStorageFamily 1.8 com.apple.iokit.IODVDStorageFamily 1.8 com.apple.iokit.IOCDStorageFamily 1.8 com.apple.driver.AppleThunderboltDPInAdapter 4.1.3 com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3 com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2 com.apple.driver.AppleXsanScheme 3 com.apple.iokit.IOAHCISerialATAPI 2.6.2 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7 com.apple.driver.AppleThunderboltNHI 4.0.4 com.apple.iokit.IOThunderboltFamily 5.1.0 com.apple.iokit.IOFireWireFamily 4.5.8 com.apple.iokit.IO80211Family 1110.26 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IOEthernetAVBController 1.0.3b3 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.driver.AppleUSBMergeNub 900.4.1 com.apple.iokit.IOAHCIFamily 2.8.1 com.apple.driver.usb.AppleUSBEHCI 1.0.1 com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1 com.apple.driver.usb.AppleUSBXHCI 1.0.1 com.apple.iokit.IOUSBFamily 900.4.1 com.apple.iokit.IOUSBHostFamily 1.0.1 com.apple.driver.AppleUSBHostMergeProperties 1.0.1 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 417.1 com.apple.iokit.IOStorageFamily 2.1 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 4.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.Libm 1 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 Model: MacBookPro9,2, BootROM MBP91.00D3.B0C, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1) Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE HDD ST500LM012, 500.11 GB Serial ATA Device: HL-DT-ST DVDRW GS31N USB Device: USB 2.0 Bus USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My mac mid 2012 goes off by itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.