Q: Impossible to erase and format external HD
Hi guys,
First here are my specs :
iMac 27 mid-2010
2,93 GHz i7
16 Go 1333 Mhz DDR3
OS X 10.9.5
I got two LaCie external HD (Quadra) and my problem is with the one connected via firewire800.
For over a month I've been exchanging emails with people of the LaCie support service and recently they told me that my problem wasn't with the HD but with the OS of my computer.
Here what happened :
I had issues shutting down the HD and it ended by a forced ejection of the HD. Then I was no longer able to access to the HD and, since I have a backup of the content, I decided to simply format it and start fresh. But, in the Disk Utility all buttons from the menus were greyed out indicating that those options were not available. I tried to bypass that problem by going to the terminal but all the commands I found on the net that were supposed to correct the problem ended by error messages saying that the HD can't be opened or that I didn't have permission (even if I was logged via the sudo command).
Taking notice of those results from the terminal, the LaCie support told me that it was indicating that the problem was from the OS and that many customers had the same trouble. Quite strange because I got the same results from another computer (but it has the same OS though).
So I'm out of ideas! Any computer genious having a solution?
Thanks for your help,
Sébastien
Imac 27 i7, Mac OS X (10.6.4)
Posted on Jun 27, 2016 10:24 AM