tarablackcat

Q: lost music

How can I get back my lost music? I updated my Itunes, had to create a new apple ID (eventhough I had already had one in the past). I hadn't used my Itunes in a year or so.

windows computer, Windows 10

Posted on Jun 27, 2016 11:21 AM

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Q: lost music

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  • by darren.s,

    darren.s darren.s Jun 28, 2016 10:38 AM in response to tarablackcat
    Community Specialists
    Jun 28, 2016 10:38 AM in response to tarablackcat

    Hello, tarablackcat!

     

    Thanks for reaching out to the Apple Support Communities! I know how important it is to be able to access previous purchases with your Apple ID. You will need to sign-in with the Apple ID you used to make the purchase and check out this article:

     

    Download your past purchases

     

    On an iPhone or iPod touch

    1. Open the iTunes Store app.
    2. At the bottom of the screen, tap More > Purchased > Music.
    3. Tap "Not on This iPhone" or "Not on This iPod." 
    4. Find the song that you want to download, then tap it. 
    5. Tap the Download icon   to the right of the title. Your song downloads to your device.

    On an iPad

    1. Open the iTunes Store app.
    2. Tap Purchased. 
    3. Tap "Not on This iPad."
    4. Find the song that you want to download, then tap it. 
    5. Tap the Download icon   to the right of the title. Your song downloads to your device.

    On a Mac or PC

    1. Open iTunes.
    2. If you’re not signed in, sign in with your Apple ID.
    3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Purchased. If you're a member of a Family Sharing group, you might see Family Purchases instead of Purchased.
      iTunes purchased menuIf you’re using Windows and can’t see the menu bar, learn how to turn it on.
    4. Click "Not in My Library" to view purchased content that isn't on your computer.
    5. Find the item that you want to download, then click the Download icon   in the upper-right corner. Your song downloads to your library.

     

    iTunes 12 for Windows: Download previous purchases from the iTunes Store

     

    Cheers!